Customer Service Sales Associate

Liz Suriel

561-***-**** — West Palm Beach, FL - ***17 — ************@*****.***

Experienced Sales Associate with a comprehensive background in the retail industry. Possess excellent communication and interpersonal skills, as well as the ability to build relationships with customers. Proven track record of consistently exceeding sales goals.

Marketing and Promotion

Retail Sales Experience

Time Management

Retail Operations

Upselling

Inventory Management

Money Handling

Customer Service

Multi-tasking

Relationship Building

Sales Associate Jul 2025 – Present

Crocs West Palm Beach, FL

Shared product knowledge with customers, explaining the features, values, and benefits of each product.

Drove sales by engaging customers with relevant product suggestions and sharing product knowledge.

Recommended new products to customers, resulting in significant add-on business.

Introduced promotions and related opportunities to customers, cross-selling products to increase purchase quantities.

Achieved established goals.

Increased in-store sales.

Operated cash registers

Introduced promotions and opportunities to customers, cross-selling products to boost purchase quantities and, in turn, profits.

Crew Member Aug 2024 – Aug 2025

Little Caesars Pizza West Palm Beach, FL

Utilized excellent customer service skills to ensure customer satisfaction and loyalty.

Developed excellent product knowledge.

Assisted with training new cashiers.

Maintained a positive attitude and professional demeanor.

Provided excellent customer service in all interactions.

Collected credit card and cash payments to complete transactions for customer orders.

Demonstrated strong communication skills to effectively resolve customer complaints and maintain positive relationships.

Maintained a clean and organized work environment according to safety standards.

Palm Beach State College Lake Worth, FL

Spanish: Fluent

English: Fluent

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