General Manager Customer Relations
Resume:
JACINTO
DI VANNI
************@*****.***
Sarasota, FL 34238
Dynamic General Manager with a proven track record at JD CLEAN UP LLC, excelling in strategic planning and operations management. Expert in fostering team collaboration and enhancing customer relations, driving significant business growth and operational efficiency. Skilled in budget control and employee training, ensuring high performance and satisfaction across all levels.
I can speak English, Spanish and Italian fluently, thus reaching customers and employees with great ease and work commitment. PROFESSIONAL SUMMARY
SKILLS
• Leadership and team building
• Problem resolution
• Operations management
• Team player
• Efficient multi-tasker
• Effective leader
• Time management
• Training and coaching
• Staff management
• Customer relations
• Relationship building
• Inventory control
Customer relationship
management
•
• Staff supervision
• Goal setting
• Employee scheduling
Verbal and written
communication
•
• Administrative skills
• Motivation
• Client relations
• Labor cost controls
• Customer retention
• Deadline oriented
• Strategic planning
• Vendor relationships
Exceptional interpersonal
communication
•
• Recruitment
• Expense control
SAN LUIS GONZAGA
Mendoza, Argentina • 12/1990
EDUCATION
JD CLEAN UP LLC - General Manager
WORK HISTORY
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
•
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
•
Developed and implemented strategies to increase sales and profitability.
•
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
•
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
•
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
•
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
•
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
•
• Formulated policies and procedures to streamline operations. Implemented operational strategies and effectively built customer and employee loyalty.
•
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
•
Managed budget implementations, employee evaluations, and contract details.
•
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
•
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
•
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
•
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
•
Bachelor Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
•
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
•
Championed continuous improvement initiatives that enhanced operational performance across all departments.
•
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
•
Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
•
Contact this candidate