Office Coordinator Secret Clearance

ADDRESS:

***** ********* ***** #***

Reston, VA *0194

PHONE:

C: 518-***-****

EMAIL:

***********@*****.***

EDUCATION AND CERTIFICATION:

SUNY Adirondack Community College

Queensbury, NY

Secretarial Science

Associates - 36 Credits

Southern Adirondack Educational Center (BOCES)

Hudson Falls, NY

Stenography, Word Processing, Bookkeeping

Hudson Falls Central School

Hudson Falls, NY

Business

ADDITIONAL SKILLS:

Accounting-expense tracking, billing/invoicing, requisitions, purchase orders.

Administrative support-support positions, including calendar management/ scheduling.

Business Skills-working knowledge of practices and procedures.

Customer service-providing and delivery service. Planning/Organizing-prioritize and planning using action plans.

Problem solving gather/ analyze to identify/resolve problems.

Technical knowledge of technology/office equipment and willingness to learn systems and software. Written/oral communication-prepare, edit, and respond.

SHERRI QUACKENBUSH

Technologically adept and purposeful administrative professional with a proven history supporting senior leadership across government and defense sectors. Skilled in perfecting operational efficiency, managing high-priority initiatives, and navigating complex, challenging environments with precision. Trusted with sensitive information under an active Secret clearance, proving ability in secure communication protocols and discretion. Known for cross-functional collaboration, initiative-taking problem-solving, and consistently delivering exceptional service that drives organizational success.

EMPLOYMENT HISTORY

ADMINISTRATIVE OFFICER Sep 2025 to Present

Inter-Con Security (Gov. Accountability Office), Alexandria, VA Secret Clearance, GS-11

As an Administrative Officer with Inter-Con Security, I manage secure access and identification systems in a high-security environment, leveraging my active Secret clearance to handle sensitive data with discretion. Core responsibilities include administering ID media programs—issuing and maintaining photo ID badges, courier cards, and agency credentials—overseeing parking operations and maintaining building access control systems. I coordinate visitor access, process PIV cards, support out-processing procedures, and maintain the Notice of Visit roster. This role demands precision, professionalism, and the ability to interact effectively with diverse audiences, including senior officials and foreign dignitaries.

ADMINISTRATIVE SPECIALIST Aug 2022 to Jan 2025

RWD Consulting, LLC / Miracle Systems (Dept. of State) / Dunn Loring, VA Secret Clearance, GS-11

Delivered high-level administrative support to senior officers, staff, and clients, effectively managing competing priorities in challenging environments. Oversaw executive calendars, scheduled interviews, and coordinated appointments with precision and discretion. Led office operations including project coordination, travel coordination, document preparation, time management, and research support. Maintained and organized multiple databases, SharePoint sites, shared drives, and sensitive documentation with accuracy and confidentiality. Proficient in Microsoft Office Suite, Adobe Acrobat, and web-based tools to streamline workflows and enhance productivity.

Designed, implemented, and managed a comprehensive onboarding process, creating detailed tracking spreadsheets to ensure timely access to computer systems, building facilities, and other critical resources for new hires, significantly improving integration efficiency and reducing delays. Managed time and attendance tracking using WebTATEL and SharePoint, ensuring compliance and prompt reporting. Compiled and distributed Weekly Activity Reports; captured and edited meeting minutes to support organizational transparency. Coordinated procurement of office supplies, equipment, and service requests, keeping operational readiness. Communicated effectively through written and oral channels, supporting internal and external stakeholders with professionalism. Awarded Star of Excellence (December 2024) for outstanding performance and dedication to service excellence.

EXECUTIVE ASSISTANT Nov 2021 to Mar 2022

Oxley Enterprises, Inc.(BUMED) / Arlington, VA Secret Clearance, GS-11

Provided high-level administrative support to senior officers, staff, and clients, consistently managing competing priorities with professionalism and discretion. Coordinated executive calendars, scheduled appointments, and

ensured seamless day-to-day operations through effective time and task management. Delivered comprehensive support across project management, research, writing/editing, and office administration, contributing to organizational efficiency. Oversaw multiple databases, shared drives, and document repositories, keeping accuracy and confidentiality in all records. Composed, edited, and responded to internal and external communications, proving strong written and verbal communication skills. Proficient in Microsoft Office Suite, Adobe Acrobat, and web-based tools to streamline workflows and enhance productivity.

FARM STAND STAFF Jun 2021 to Sep 2021

Bull Hill Farm & Orchard / Queensbury, NY Jun 2020 to Sep 2020

Managed inventory designed product displays, and processed transactions, ensuring smooth daily operations and a positive customer experience. Delivered attentive customer service, resolving inquiries and keeping a welcoming environment. Created and customized operational forms using Microsoft Excel to support business functions and

improve workflow efficiency. Balanced professional responsibilities while providing full-time care for a family member, proving resilience, time management, and commitment.

MENTAL HEALTH WORKER Mar 2018 to Mar 2020

Four Winds Hospital / Saratoga Springs, NY

Provided comprehensive support to physicians, nurses, senior leadership, patients, and visitors, ensuring smooth

daily operations and a welcoming environment. Recorded, updated, and kept patient medical records with accuracy and confidentiality, supporting clinical workflows and compliance standards. Performed a range of clerical and non-clerical duties including directing patients, transcribing physician orders, scheduling diagnostic tests, and ordering medical supplies. Coordinated services across departments, ensuring prompt care delivery and efficient resource allocation. Offered compassionate guidance and support to patients, contributing to their comfort and understanding during treatment. Conducted routine safety checks and patient observations, promoting a secure and responsive care environment.

UNIT SECRETARY / BEHAVIORAL HEALTH TECHNICIAN Jan 2015 to Mar 2018

Glens Falls Hospital / Glens Falls, NY Jun 1998 to Jan 2002

Delivered compassionate care and guidance to patients, ensuring comfort and clarity throughout their treatment experience. Prepared and coordinated medical services, easing smooth transitions between departments and prompt care delivery. Conducted routine safety checks and individual patient observations, promoting a secure and responsive care environment. Maintained and updated patient medical records with accuracy and confidentiality, supporting compliance and clinical efficiency. Managed clerical and non-clerical tasks such as greeting visitors, transcribing orders, scheduling tests, and ordering supplies. Adapted to evolving needs and responsibilities, consistently proving professionalism, diligence, and a patient-first mindset.

MEDICAL OFFICE ASSISTANT / Aug 2014 to Jan 2015

UNIT SECRETARY / MENTAL HEALTH TECHNICIAN Jun 1992 to Jan 2002

Saratoga Hospital / Saratoga Springs, NY

Facilitated unit operations by coordinating with physicians, nurses, and healthcare staff to ensure seamless communication and service delivery. Performed a wide range of clerical and non-clerical duties including greeting and directing patients, transcribing physician orders, scheduling diagnostic tests, and managing supply orders. Accurately entered and kept patient data in electronic medical records (EMR), supporting compliance and continuity of care. Recorded and updated medical records with diligence and confidentiality, contributing to efficient clinical documentation. Adapted to evolving priorities and responsibilities, consistently proving professionalism, discretion,

and a patient-centered approach.

SPECIAL ASSISTANT (OFFICE MANAGER) Feb 2002 to Aug 2014

Central Intelligence Agency / McLean, VA (OGC, NCS, DS) TS Full Scope Poly, GS-11

Delivered professional support to senior officers and clients, managing day-to-day priorities and multitasking in

high-pressure environments with discretion and efficiency. Oversaw executive calendars, scheduled appointments, coordinated conference rooms, and planned events, ensuring seamless operations across leadership teams.

Provided cross-functional support in project management, research, writing/editing, time management, and administrative coordination. Maintained and organized multiple databases, shared drives, and sensitive documents, ensuring accuracy and secure handling of information. Utilized Microsoft Office Suite, Adobe Acrobat, and internet-based tools to streamline workflows and enhance productivity. Composed, edited, and responded to written and oral communications with professionalism and clarity. Managed budgeting, procurement of equipment and supplies, and oversaw mentoring, training, and development initiative. Successfully completed TDYs to Iraq (2008) and Pakistan (2009), proving adaptability and commitment in international, high-stakes environments.

Awards & Merits: 5 CIA Exceptional Performance Awards, 5 Quality Step Increases, 1 Meritorious Unit Citation

Employment Verification: 703-***-****/8166

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