Data Entry Customer Service
Resume:
Natasha Gaston
Employment Opportunities
Summary:
I’m actively seeking full-time employment opportunities where I can utilize my education, experience, and talents. I’m submitting my resume in application for the position within your company.
Throughout my working career, I have demonstrated to my employers a standard of integrity and commitment that exceeds normal standards. My knowledge, work experience, and educational background along with strong organizational and people skills will prove to be an asset to your company.
It would be an honor to meet with you to discuss opportunities at your earliest convenience. I appreciate your time and look forward to hearing from you soon. I can be reached by email at ***************@*****.*** or by phone at 662-***-****. A brief overview of my work experience is listed below.
Work experience
CMC Credit Management – Collection Agent
August 2023-Present
• Makes necessary adjustments to patient demographics, insurance, and account balance
• information.
• Processes pending items including charges, payments, and personal information updates via inbound calls.
• Ability to multi-task
• Proven ability to resolve conflicts and arrive at good business decisions.
• Excellent interpersonal and verbal communication skills Grievance Auditor/CSR iQor/Medicare - Tupelo, MS
February 2020 to August 2023
• Knowledge & Skills Areas: Customer Support, Regulations, and HIPAA
• Make necessary adjustments to patient demographics, insurance, and account balance
• information.
• Process pending items including charges, payments, and personal information updates via
• inbound calls.
• Assist in educating onboarded teammates on new insurance and HIPAA guidelines for current year.
• Complete medical records requests and corresponding invoices from physician offices and medical facilities.
Data Entry--Seasonal Employment
The Gin
September 2019 to February 2020
Data entry Enter and document information into the computer Inspector
Bauhaus
September 2017 to September 2019
Shift Leader
Subway
September 2017 to August 2019
Open and close store, make deposits, customer service Assistant Teacher
Saltillo Primary School
November 2015 to May 2017
PC Coordinator /Assistant Accountant
Blue Springs Metals
November 2014 to May 2017
Received coils in, key info in system, file paperwork, key accounting info. Team Lead
Toyota Boshoku
July 2010 to March 2014
Supervised Door Line Assembly, trained new team members, Data Entry, Supervised and Monitored
Personal Records, Certified Emergency Response Technician ID#GASNA7658 Education
Associate degree in Elementary Education
Itawamba Community College
August 1993 to May 1994
Skills
• Excellent leadership, planning, interpersonal, and communication skills.
• A comprehensive background in all areas of customer service, recruiting, and training.
• Over 20 years of experience working with the public
• Persistent, Driven, Self-motivated, and Very responsible
• Able to adapt to change expeditiously
• Communicates extensively with customers; and effectively utilized computerized cash registers.
References:
Sonia Ruth, Administrative Assistant/Grant Administrator Lee County Emergency Management
Rhaegan Garmon, CSR
Tombigbee Fiber
Pastor Sammy Agnew
Mt Zion MB Church
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