Risk Management Data Analyst

PRIYANKA FULLER

Phone: 214-***-**** / 903-***-****

Email: **************@*****.***

Address: **** ****** **** ******** ***** 75070

Professional Summary

Proven Governance professional with over 10 years of experience in analytics, policy, compliance, and operational risk management. Possesses strong data analysis skills, business process optimization and mapping, procedural improvement, problem-solving, and team leadership. Eager to leverage expertise in a forward-thinking organization. Confident communicator at all levels; thrives in fast-paced, results-oriented environments; and seeks opportunities for career advancement in a managerial role.

Technical Skills:

Risk management, Governance and compliance, Policy and Procedure, Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook, Process improvements, Business analysis, Writing and

documentation, Credit risk cycle.

Work Summary

Randstad Digital LLC (on assignment at Wells Fargo) Plano Texas

Data Analyst / Process Improvement Specialist since October 2024

Drove a proactive risk and control culture using proven evaluation and change management.

Led Risk & Control Self-Assessments, including control break analysis and resolution.

Directed control activities (CORE, Risk Events, Issues/Action Plans, testing).

Analyzed program data (KRI/KPIs) to support business strategies and generate ad-hoc reports.

Monitored and assessed the operational risk and control environment.

Evaluated the adequacy and effectiveness of data and document retention systems.

Managed end-to-end issue/action plans, identifying root causes and recurring themes.

Collaborated with stakeholders to pinpoint significant gaps and weaknesses in the risk and control environment, implementing mitigation.

Ensured effective resolution of regulatory, audit, compliance, and self-identified control issues.

Engaged with control colleagues across firm functions (business, operations, legal, compliance, risk, audit, technology).

Partnered with LOB/CF Control Management to guide adherence to standards and enhance programs.

Contributed to escalation, reporting, and communication to Risk Governance Forums.

JPMorgan Chase & Co. Plano Texas

Credit Risk Governance Team Senior Associate from NOV 28, 2022, till July 2024

Managed the lifecycle of 70 wholesale credit risk policies, standards, guidelines, and procedures, including reviewing and challenging the content as part of the credit document governance process, coordinating weekly Policy Committees, and helping in regulatory engagement.

Offered strategic direction to the second line of defense in creating new Policies, Standards, Procedures, and Guidelines as well as refining existing ones.

Comprehensive training across my portfolio to ensure stakeholders were informed about policy changes and new implementations.

Lead meetings with functional support groups (Finance, Technology, Operations, Legal) to participate in initiatives and align on transforming risk policy priorities.

Reviewed and presented reporting related to progress, monitored due and past due items, and highlighted challenges while formulating solutions, preparing senior management decks, and supporting regulatory exam activities.

Performed annual recertification of Credit Authority Approval Grids, Policy Rules, and Overrides in the credit systems.

Manage/lead thematic reviews/sustenance testing to evaluate the effectiveness and efficiency of internal controls within processes/systems, reliability of reporting, compliance with policies and procedures and applicable laws, rules and regulations

Document reviews/testing findings, have discussions with process/control owners on observations and action plan, prepare and publish final report post stakeholders’ alignment

Support functions on Process Risk Control (PRC) inventory validation, Inherent risk assessment, Issues management, Audit management and Global Business Services wide projects / initiatives

Problem-solve with stakeholders across levels to deliver strategic insights and recommendations on key initiatives and related Risk, Controls and Metrics.

Supporting day-to-day relationship management and communications with business partners at various levels of the organization, as well as other Enterprise Control Functions (ECFs)

Genuent Global LLC (on assignment at MUFG) Plano Texas

Operational Risk Policy Procedure Writer from May 23, 2022, till NOV 15, 2022.

Streamlined and reviewed business unit policies and procedures through a comprehensive

review and update process. This includes establishing clear roles, controls, escalation protocols,

and documentation requirements, ensuring all procedures align with legal, risk, and compliance

frameworks.

Worked collaboratively with key stakeholders to ensure business unit procedures were thoroughly vetted, documented, and approved by Legal, Risk, and Compliance, fostering operational effectiveness.

Evaluate new/updated process procedures for integration into applicable risk programs i.e., RCSA, Third Party, etc. Perform control testing as required by the RCSA program to ensure the effectiveness of enhanced processes and controls.

Understand and support the bank's compliance programs; assist in identifying business unit compliance risks and support the business in complying with audit and regulatory issues.

American Express Gurugram, India (Feb 2010 to Sep 2015)

Project Manager for Global Partner Network and Oversight Risk & Internal Control Team from Feb 2015 to Sep 2015.

Drive risk-based Process Risk Self-Assessment Activities (PRSA) & Reviews on critical processes perform Root Cause Analysis (RCA) and facilitate Corrective action reports (CAR) on Risk events, potential and actual loss.

Track and monitor the closure of action plans /remediation plans arising from various reviews (TSM, Supplier Risk and Control Assessments, Performance Management)

Analyze KRI reports from each business and functional group and escalate KRIs that require immediate Management’s attention.

Oversees the entire partner lifecycle for 60 partners, from onboarding and ongoing management to exit strategy. Drives operational risk mitigation through collaboration with internal stakeholders. (Compliance COE, Operational Risk, IAG, Procurement) to ensure robust controls, process consistency, and adherence to regulatory requirements. Establish and maintains risk and KPI databases for informed decision-making.

Lead Compliance Analyst- November 2013 to January 2015.

Driving annual refresh of PRSA, assisting in gap analysis, and working with the Operational risk group in implementing Risk Control Self-Assessment (RCSA) for the business.

Driving governance of legal/regulatory compliance in the execution of controls and processes for Global Sanctions (Anti-Terrorism/Narcotics Trafficking Finance, OFAC-SDNs) (EDD-PEPs), AML, KYC, and Anti-Trust Law.

Hands-on experience in handling Fraud Risk Assessment, Fraud Detection, Fraud Analysis, FCPA, and Anti-Fraud Management.

Sarbanes-Oxley Act (SOX), COSO integrated control framework, Foreign Corrupt Practices Act (FCPA), accounting, finance, and key SOX control Testing.

Led compliance initiatives across GBS. This includes conducting investigations, spearheading training for Subject Matter Experts and Business Units on tools like Bridger and World-Check, and optimizing the Sanctions program through process improvements. Identifies and reports critical risks, tracks compliance KPIs, and manages user access for the Bridger tool.

Lead Financial Analyst- February 22nd, 2010, till October 2013.

Leverages advanced analytics from LexisNexis, World Check, D&B, Credit Bureaus and other sources to conduct comprehensive fraud checks and risk assessments on new applications, safeguarding the organization.

Provides financial insights by generating ad-hoc reports highlighting spending trends across segments and identifying cost-saving opportunities. Analyzes financial statements (Balance Sheet, P&L, Cash Flow) to ensure adherence to established guidelines.

Establishes a culture of continuous improvement by monitoring team performance through key metrics and developing training materials to enhance departmental knowledge and process efficiency.

Received “Moments of Magic” and “Extra Miller” Awards.

Hewitt Associates, Gurugram, India

Senior Analyst, January 16, 2008 – March 31, 2009

Spearheaded the successful migration of the Accounts Receivable process, ensuring timely and high-quality execution across all phases (opportunity assessment, financial justification, transition, and ongoing operations). Leveraged Six Sigma and Lean principles to optimize the process and achieve continuous improvement. This involved in-depth risk analysis and dependency mapping across PeopleSoft and cash management systems with key partners like Harris Bank (U.S.) and Bank of Montreal (Canada). Additionally, meticulous monitoring of ACH and Wire transmissions in both countries ensured smooth transitions.

Bank of America, Gurugram, India

Analyst, July10 2006 – August16 2007

Supported corporate middle-market client risk assessment within the U.S. by analyzing financial statements from leading audit firms. Additionally, managed the Financial Statement Spreader process, encompassing various client documents (General Industries, Personal & Corporate Tax Returns, Personal Financial Statements, Profits), and compiled Risk Rating Scorecards. Furthermore, ensured data quality through processing checks and delivered insights to management via reports.

Education

Master’s in Business Administration from NMIMS with a 3.92 GPA.

Bachelor of Commerce from University of Burdwan in 2005 with 65%.

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