Marina Alexeev
******-*******@******.***
I am looking for a position as a Order Desk Associate / Office Administrator. I have technical skills to excel proficient in data entry, customer service, and order entry. Also able to manage customer orders, process purchase orders, and handle invoices, inventory control, keep track of product availability and manage sales orders.
On the other hand, I have soft skills such as effective communication. Able to handle customer inquiries and complaints, and respond to them in a timely and professional manner. I'll be able to work well under pressure, handling multiple tasks at once, such as managing customer accounts and working on a multi-line phone system. Personal Details
Highest Level of Education: DCS / DEC
Total years of experience: 6
Work Experience
Order Desk Associate
Lovech-Concord, ON
March 2019 to May 2025
An order desk associate is responsible for:
1. Processing and managing customer orders
2. Serve as the primary point of contact for customers 3. Handle order inquiries, and ensure timely delivery of products or services. 4. Strong communication and organizational skills
5. Answering phones and dealing with customers.
Account Receivable Clerk
Alfa Cappuccino-Concord, ON
August 2018 to March 2019
Travel Agent
Sputnik Travel Services – 200 Finch Ave West-Toronto January 2015 to May 2018
Education
Diploma in Accounting Assistant/Bookkeeper
CDI College-North York, ON
2017 to 2018
Travel and Tourism Program
IBT College-Toronto, Ontario, CA
2013 to 2014
Skills
• Customer service (6 years)
• Computer System (6 years)
• Process Purchase Orders (6 years)
• Filing (6 years)
• Accounts Payable (2 years)
• Word (6 years)
• Amadeus (5 years)
• Quickbooks (2 years)
• Handle Invoices (6 years)
• customer orders (6 years)
• Customer Accounts (6 years)
• Journal Entries (6 years)
• Order entry (6 years)
• Excel (6 years)
• Accounts Receivable (2 years)
• Data Entry (6 years)