Customer Service Bachelor's Degree
Resume:
Nisha Giri
McKinney, TX *****
*****.*******.****@*****.***
Professional Summary
Versatile professional with a combined 7+ years of experience in banking and retail, specializing in customer service, cash management, and sales. Seeking a role to leverage my expertise in financial transactions, team leadership, and building lasting client relationships to contribute to company success. Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Teller Supervisor
Prosperity Bank-Plano, TX
October 2024 to July 2025
Bank Teller
Prosperity Bank-Plano, TX
February 2024 to October 2024
Relationship Banker
American Bank-Frisco, TX
August 2023 to December 2023
Teller
Prosperity Bank-Plano, TX
August 2022 to August 2023
Lead Salesperson
Macy’s-Frisco-TX
July 2021 to August 2022
Cashier and Salesperson, Cashiers
Burlington Stores-Plano, TX
October 2018 to July 2021
Education
Accounting (Bachelor's)
Ranchi University-Ranchi
May 2001 to May 2004
Bachelor's degree in business
Bachelor's degree in finance
High school diploma or GED
Bachelor of Arts
Skills
• Microsoft Teams
• Social media platforms
• Personal assistant experience
• Microsoft Word
• Financial compliance experience in banks
• HR legal compliance
• Computer literacy
• Deal closing
• CRM system proficiency
• Computer operation
• Research
• Zendesk
• Account reconciliation
• Accounting systems
• Analysis skills
• Regulatory compliance
• Mortgage industry
• Credit risk assessment
• DocuSign
• Organizational skills
• UCC law
• Industry knowledge of financial regulations
• Deposits
• Compliance with loan regulations
• Google Workspace
• Accounting and finance experience
• Problem-solving
• Productivity software
• Commercial lending
• Contract review
• Financial services
• Mainframe
• Microsoft Office
• Anti-Money Laundering (AML) compliance (compliance procedures implemented)
• Computer skills
• Google Drive
• Writing skills
• Phone customer support (4 years)
• Windows
• Regulatory compliance management
• Commercial banking expertise
• Customer service
• Microsoft Outlook
• Typing
• Technical troubleshooting support
• Cash handling
• Federal Acquisition Regulations
• Technical Proficiency
• Cash flow analysis
• Document review
• Complaint handling
• Due diligence
• Contract documentation review
• Banking
• 10 key typing
• Report writing
• Credit card payment processing
Languages
• English
• Hindi
• Gujarati
• Multilingual
• Bilingual
Certifications and Licenses
Human Resources Management
Present
Documentation Certification
Present
Credit Analysis
September 2025 to Present
Audit and Due Diligen
Certified Public Notary
Class E
Certified Bookkeeper
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