JODI-ANN BROWN
CONTACT
Gordon Pen
Spanish Town P O
St. Catherine Tel: 1-876-***-****
*********@*****.***
PROFILE
A results-driven and dependable professional who
values integrity, honesty, and teamwork. Known
for strong interpersonal skills, a willingness to
learn, and a commitment to service. Seeking a
career opportunity where I can apply my practical
experience, grow professionally, and contribute
meaningfully to the success of the organization.
KEY SKILLS
• Time Management
• Adaptability
• Critical thinking
• Reflection
• Communication
• Problem solving
• Creativity
EDUCATION
Heart NSTA HSDE 2024-2025
City and Guilds Maths Level 2
(Certified)
Heart NSTA Trust 2024
NVQJ Certified in Customer Service
level 2
NVQJ Certified in Business
Administration Level 2
Morant Bay High School September
2019-2022
Caribbean Secondary Education
Certificate (CSEC)
General Proficiency Year 2022
Electronic Development Preparation
Management (EDPM) 2, English A 2
Social Studies 3, Caribbean History 3,
Visual Art 3, Biology 3
Jonathan Grant High School
September 2017-2019
EXPERIENCE
HEART NSTA Trust, May 2023 to April 2025
Health records clerk at St Jago Park Health
Centre
Duties include;
• Retrieval of files for regular patients,
• Transporting the patient's record to the
respected clinic on the system,
• logging of all patients in various clinics
primary registers
• Tallying of records at the end of the day for
statistic purposes
• Filing of dockets that were used for the day
in the respective location
• Answering queries from patients
Customer Service Assistant – Sangster’s
Bookstore
Summer placement through Heart NSTA Trust
July 7-25, 2025
• Assisted customers with books and
stationery purchases
• Maintained organized display areas and
restocked shelves
• Provided courteous service in the retail
floor during busy periods
• Demonstrated professionalism, punctuality,
and adaptability throughout the placement
• Handle invoices from the customer book list via
WhatsApp and in-person drop-off