DENNIS SINGLETON*
****************@*****.*** +1-240-***-**** Bowie, MD 20715 WWW: Bold Profile
Qualification Summary
Proven operations/facilities/project manager with a successful track record in managing and navigating complex operational, facilities, construction, and project management systems to impact a company’s business plans and delivery of services. Managing business relationships by adeptly managing operational initiatives while implementing strategic goals, plans, and objectives. Proven leader, managing staffing, and vendor relationships. Skilled in budgeting/P&L management, successful track record in reducing business operation cost and improving business plans, process, and standard operating procedures/KPI’s through innovative strategies and effective team building.
Skills
MS Programs
Business Acumen
KPI Metrics/Analytics
Leadership training
Strategic planning
Process improvement
Quality assurance
Financial controls implementation
Workforce planning
Operations oversight
Performance improvement
P&L management
Employee motivation
Management team building
Staff management
P&L Administration
Contract negotiation
Experience
Stratus Technology
Director of Operations/Facilities Management
03/2024 – Current
Effective Oversite of operational, project and facilities management services, providing budget analysis and implementation of complex initiatives. Operational initiatives that achieve company goals and enhance business relationships
Highly organized self-starter with meticulous attention to detail, time management and flexibility in approach to projects and problems, resourceful, and works well in a face-paced environment
Manage RFP, RFQ, and RFI proposal selection process assuring that the most qualified and cost-effective vendors are selected during the vendor selection process
Manage operational, facilities technical tasks and issues associated with project and construction/facility implementation
Plan, prepare and review extensive implementation proposals to clearly identify and outline project time frame, cost, and procedures to achieve project deliverables in the areas of building construction, design, renovation, building moves and additions as well as project infostructure deliverables
Manage staff, providing leadership, training, and guidance
Conduct comprehensive site surveys prior to operational activity to ensure project/contract obligations are appropriately adhered to and accomplished by pre-project timelines
Regional site oversight, covering offices in Northen VA
Canon Business Solutions Washington, USA
Sr. Operations Manager
04/2022 - 02/2024
Oversaw effective operational, budget analysis and implementation of complex initiatives
Planned, prepared, and reviewed extensive implementation proposals to clearly identify and outline project time frame, cost, and procedures to achieve project deliverables in the areas of building construction, design, renovation, building moves and additions as well as managed services deliverables
Managed and supervised all operations and facilities and office services employees
Interviewed applicants and assisted in making hiring decisions
Effective Oversite of operational, project and facilities management services, providing budget analysis and implementation of complex initiatives. Operational initiatives that achieve company goals and enhance business relationships
Ricoh - White and Case Washington, USA
National Operations Manager
01/2011 - 04/2022
Successfully led the planning and management of a diverse national legal operations/facilities team
Managed construction and renovation,
IT implementation, and property management oversite
Oversaw project/program procedures and planning for all facilities and operational matters with effective budget tracking and best practices, effectively enhancing the organizational mission
Developed and documented streamlined procedures to continuously improve processes
Participated in the planning and execution of office events
Regional site oversight, covering offices in DC, MD, and VA
Education
UNIVERSITY OF MARYLAND College Park, MD
Business Management