Customer Service Data Entry

Alundra Carroll

Monroe, LA - 318-***-**** - ********@******.***

LinkedIn: linkedin.com/in/alundra-carroll-590688245 PROFESSIONAL SUMMARY

Reliable and detail-oriented professional with strong multitasking skills from managing a busy household of eight. Skilled in phone, email, and chat communication, scheduling, data entry, and problem resolution. Seeking a remote customer service role with morning or night availability. Ready to start immediately. CORE SKILLS

Customer Service (Phone, Email, Chat) - Data Entry & Accuracy - Call Handling & Problem Resolution - Microsoft Office & Google Workspace - Remote Communication Tools (Zoom, Slack) - Scheduling & Calendar Management - Conflict Resolution & Active Listening - Time Management & Organization EXPERIENCE

Stay-at-Home Parent Self-Employed 2015 - Present

- Managed scheduling, budgeting, and daily logistics for a household of 8.

- Handled high-volume communication via phone, email, and messaging platforms.

- Coordinated with multiple vendors, service providers, and appointments.

- Maintained detailed records, budgets, and schedules under tight deadlines. Customer Service Representative [Company Name] [Dates]

- Assisted customers via phone and email, resolving inquiries in a timely manner.

- Entered and updated data with high accuracy using CRM systems.

- Maintained positive customer relationships through active listening and problem-solving. EDUC

GED - Lakeview Centennial High School, 2012

CPR Certified

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