Supply Chain Customer Service

*** ****** ***** **.

Annapolis, MD *****

Phone 443-***-****

*********@*****.***

*******.*****@******.***

Tiffany Smith

Objective

To feel productive and accomplished in my daily responsibilities. Qualifications in administrative, inventory, billing, supply chain, business support and management. Work well under pressure in a busy situation and always eager to learn new things. Very detail oriented. Work

experience

2009-2025 Airgas USA, LLC.Linthicum Heights, Hyattsville, Halthorpe, MD Asset Specialist - Regional - 1 year

Inventory Control Supervisor - 9 years

Administrative, Medical Plant Operations - 6 years

● Responsible for redeployment of assets as needed in the company 100,000 plus compressed gas cylinders in the Asset position

● Responsible for maintaining the inventory of over 30,000 plus compressed gas cylinders in the Inventory Supervisor position

● Power BI report reviews

● SAP business warehouse

● Intelex issues

● Daily cycle counts (inventory) for full and empty compressed gas cylinders

● Daily raw material (gases) tracking and receiving

● Production entry of full assets after they are filled

● Planning production for the next business day

● Monthly raw inventory and reconciliation

● Coordinate bi-annual empty asset inventory (manage managers that are counting and organize the plant)

● Maintain daily billing and reports

● Schedule trucks for deliveries - (EZTrac handhelds, Omnitracs, Peoplenet Fleet tracker)

● Customer Service for all calls

● Answering phones and scheduling deliveries

● Credit and re-bill of customers invoices

● Knowledge of all compressed gases (spec, industrial and medical)

● Setting up truck load shipments with outside common carrier for the stuff our trucks don’t deliver

2006-2008 NoahAspen Inc.Annapolis, MD

Owner, President - Food truck

● Maintained accurate records and payroll

● Managed and scheduled several employees

● Payroll for the employees

● Responsible for anticipating demand and maintaining appropriate inventory

● Coordinated work schedule

● Product ordering

● Keeping up with the food standards per the government and on site inspections

● Kept up with all licenses to run and operate a food stand in Maryland

2003-2006 United Propane Millersville, MD

Billing Supervisor, IT Specialist

● Managed billing department for multiple offices

Managed about 7-10 people

● Collections

● Month End and Daily invoicing

● Propane software

1996-2003 Capital Gazette Newspapers Annapolis, MD Newspaper Carrier

● Ensured customer satisfaction through daily reliable service

● Tracked and collected billing of over 500 subscriptions 1993-1996 Long Fence Capitol Heights, MD

Customer Service/Billing

● Responsible for all temporary fencing and subsequent paperwork

● Collections for the temporary fencing bills

● Accounts Payable

● Answered and addressed client concerns on a daily basis

● Data-entry

Education/Skills 1992 Annapolis High School - graduated/diploma Annapolis, MD 1992-1996 AACC - Business Management and Ownership. Arnold, MD Coursework in Office Support/Small Business Management

SAP, CU, ERP, PPM, Google sheets, docs, slides, Microsoft Word, Excel, Outlook, facsimile, scanner, copying, filing, customer service, multiple phone system, transcription machine, ten key calculators, power BI, Intelex, Omnitracs, People-net

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