Jennifer Hacker
****************@*****.*** 303-***-**** Longwood, FL
SIGNATURE SKILLS
Organizational Skills Document Management Accounts Payable & Receivable Event & Travel Coordination CRM Payroll Recruitment HR Metrics & Reporting Account Reconciliation Compliance PROFESSIONAL EXPERIENCE
HAPPY FUNDS, LLC. ORLANDO, FL
LOAN OFFICER ASSISTANT (TEMPORARY CONTRACT) 2025 – PRESENT Support commercial loan officers in the evaluation and processing of loan applications
• Compiled and organized loan documents and records to ensure accuracy and compliance with applicable regulations
• Generated loan reports, assist with pipeline management, tracking deadlines, and monitoring loan status to meet funding timelines
• Built and maintained strong relationships with clients, referral partners, and internal team members to enhance client satisfaction and ensure closing deadlines were met SOLUTIONS GROUP WEALTH MANAGEMENT ORLANDO, FL
FINANCIAL ADVISOR ASSISTANT / ACCOUNT SPECIALIST 2022 –2025 Supported 3 Executive Partners with administrative and operational support
• Maintained calendars, preparing correspondence, answering phones and scheduling of client reviews
• Created and maintained all client accounts to ensure an exemplary experience for clients
• Assets increased by 30 million during my tenure, which partners attributed in large part to my exceptional customer service and excellent account management
WEKIVA ICE ORLANDO, FL
OFFICE MANAGER 2020 – 2022
Managed daily operations and fostered efficiency to drive sales
• Managed recruitment, onboarding activities for new hires including offer letter communication, new hire paperwork as well as conducted new hire orientation
• Oversaw cash management and performed daily, weekly, and monthly reconciliations, maintaining financial accuracy
• Led the inventory management process and coordinated with vendors to ensure timely delivery of inventory
• Maintained payroll and accounts payable
• Managed staff scheduling to align with peak business hours, optimizing labor costs effectively
• Successfully trained and mentored new hires on company practices, customer service excellence, and health safety standards
• Created advertising and store promotions to attract new and retain current customers GOLDWATER BANK, INC. ORLANDO, FL
LOAN OFFICER ASSISTANT 2018 – 2019
• Assisted loan officers by reviewing and capturing all pertinent information from borrowers to ensure timely loan application approval, maintained accurate CRM software data, completed LO checklists
• Critical in establishing and maintaining relationships with clients and referral partners
• Collected third party documents, including tax certification, HOI quotes, credit and work verification CLEAR-TO-CLOSE ORLANDO, FL
ADMINISTRATIVE ASSISTANT 2015 – 2018
• Anticipated needs of Owner and staff through administrative support, including calendar and email maintenance, phone screening and correspondence
• Maintained company’s sales records, invoicing, timesheets; performed background checks and verifications of employment
• Managed active client database, generating reports as needed CARGOMAX HOUSTON, TX
ADMINISTRATIVE ASSISTANT 2009 – 2015
• Established contracts for all new accounts, including research, complete record documentation and file maintenance
• Executed accounts payable, resolved discrepancies of delinquent accounts
• Aided Owner with daily operational tasks, including email maintenance, scheduling, and reports SAIPEM AMERICA HOUSTON, TX
PROJECT ADMINISTRATIVE ASSISTANT / DOCUMENT MANAGER 2005 – 2008
• Provided senior level administrative support to Vice President and Projects team, including arrangement of client meetings, travel, and account reconciliation
• Completed project maintenance, including logging, duplication and distribution of all project related documents, drawings, emails, and manuals
• Created and maintained all project purchase requests and work orders ERM HOUSTON, TX
DOCUMENT MANAGER / ASSISTANT TO PARTNER-IN-CHARGE 2002 – 2005
• Processed controlled documents in accordance with client and company requirements for over 25 associates
• Assisted Partner-In-Charge of Litigation and Remediation with daily tasks, scheduling, and travel arrangements
• Directly responsible for implementation and maintenance of the document control system and preparation of proposals, invoices, major report production, and shipping DIAMOND OFFSHORE DRILLING, INC. HOUSTON, TX
EXECUTIVE ASSISTANT (TO THE CONTROLLER) 1997 – 2002
• Provided administrative support in all capacities to Controller and 15 Account Managers
• Managed invoicing, garnishments, bank reconciliations and coordination of monthly financial statement for review and distribution
• Oversaw internal financial responsibilities such as credit applications, tax exemptions, expense reports and direct billing for entire company
EDUCATION / TRAINING
ASSOCIATE OF ARTS: BUSINESS ADMINISTRATION
HOUSTON COMMUNITY COLLEGE HOUSTON, TX
3.8 GPA 40 CREDIT HOURS COMPLETED
TECHNICAL SKILLS
Microsoft Office Suite Quickbooks Customer Relationship Management (CRM) Loan Origination Software DocuSign Oracle