Human Resource High School

Location: **** E Gimber Street, Indianapolis, IN *6203 Contact: 317-***-****

Email: ***************@*****.***

To obtain a challenging position that allows me to utilize my current skills to assist in advancing a business that offers a stable employment opportunity. I am also eager to learn new skills and business and technological advancements.

Core Qualifications

Experience in maintaining and balancing funds

Current with technology

Critical thinking and problem-solving skills

Effective communication and interpersonal skills

Good planning and coordinating

Detail oriented and highly organized

Exceptional computer skills including but not limited to Microsoft Word, Excel, Power Point and Teams

Outstanding research skills: experienced with TLO and Accurint research systems

Team leadership and motivational skills

Professional demeanor

Proficient use of the FACS system

Dedication of providing the highest quality of consumer care

Human resource knowledge

Management of co-workers experience

Time management and leadership skills

Education and Training

Emmerich Manual High School: Diploma: Indianapolis, Indiana

Federal Trade Commission (FTC): Indianapolis, Indiana

Fair Debt Collection Practices Act (FDCPA): Indianapolis, Indiana

Work Experience

Supervisor

July 2016 to Current

Kleen-It Group Inc

Junior Project Analyst

August 2013 to June 2016

Premiere Credit of North America

Area Manager

June 2011 to July 2013

Kleen-It Group Inc

Assistant Manager (M.I.T)

June 2011 to July 2012

The Quality Inn

Experience

Research

Investigated and analyzed client complaints to identify and resolve issues

Data Organization

Improved office organization by compiling quarterly budget reports, financial spreadsheet organizational charts and company data reports using advanced Microsoft Excel functions.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax, and front desk reception within high volume environment.

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly. Performed administration task such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Customer Service

Handled customers effectively by identify needs, quickly gaining trust, approaching complex situations and resolving problems to maximize effectively.

Reporting

Maintained status reports to provide management with updated information for client’s projects.

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