Supply Chain Erp System

LISA MORENO

Anniston, AL *****

**.****.*******@*****.*** / 205-***-****

PROFESSIONAL SUMMARY

Results-driven Material Planner with 6 years of experience in supply chain management, material planning and production scheduling. Skilled in utilizing SAP ERP System for supply and demand analysis, optimizing inventory levels, and ensuring timely material flow to support manufacturing operations. Strong analytical, organizational, and problem-solving skills, with the ability to collaborate cross-functionally to enhance efficiency and on-time delivery of products and materials to both internal and external customers.

SKILLS

Microsoft Office (Word, Excel, Power point, Access)

SAP similar to Oracle ASCP (Supply & Demand Planning)

Customer Relations

Material Requirements Planning

Production Scheduling

Data Analysis & Forecasting

Development & Longevity of customer and supplier relationships

Strong interpersonal skills coordinating with groups, peers, and customers

Planning/Organizing/Prioritizing

Problem Solving

Time Management

The ability to stay focused and in control under how pressure situations.

Inventory Management

Lean Manufacturing Principles

Cross-Functional Collaboration

EXPERIENCE

PLANNER / WKW AUTOMOTIVE LLC - Pell City, AL 01/2019 – 02/2025

Collaborate with team members to complete annual inventory counts and system inventory updates.

Use the company’s ERP System (SAP similar to ORACLE) to develop raw material and customer requirement schedule to plan raw material and direct material movement to various suppliers and departments.

Coordinate with engineering, production and quality to streamline engineering changes, drive problem solving and ensure smooth transition through the processes.

Negotiate lead times with suppliers to ensure delivery of material on time.

Establish and monitor safety stock parameters in the company’s ERP system (SAP)

Monitor and resolve any material shortages in the 4 various production processes to ensure timely and efficient material movement.

Conducted audits of inventory levels including physical counts to ensure compliance with MRP parameters

Create a daily production schedule in Excel across all departments using VLOOKUP, SUMIFS, MACROS, and CONDITIONAL FORMATTING for daily review in production management meetings.

Coordinate, plan, schedule, and supervise over three hundred series and aftermarket products throughout seven different manufacturing processes to meet customer supply demand.

Developed strategies to reduce production downtime and ensure availability of material.

Manage ERP (SAP) modules daily to provide up-to-date inventory status and production schedules for customers.

Conducted physical audits of customer returnable dunnage to ensure customers' future requirements are met.

Met customer expectations by balancing production plans with manufacturing requirements.

Track OEE and KPI companywide.

Partner with suppliers, buyers, schedulers, shipping and receiving teams, as well as quality and production teams, to promote timely delivery, availability, and production usage of materials for optimal production.

Adjusted inventory buffers to reduce waste and optimize stock levels.

CUSTOMER SERVICE SPECIALIST / WKW AUTOMOTIVE LLC 01/2012 – 02/2025

Manage customer portals (Basecamp, Honda Web, GM Supply Power, Daimler Supplier Portal, Protrans, Vortex, Ariba), addressing demand, shipment requests, packaging details, ASNs, and invoice submissions.

Create and manage schedule releases for eleven customers and over 200-part numbers through SAP transmissions: managing and coordinating pricing, part numbers, cums, shipment paperwork, and invoices.

Manage premium freight requirements from quotation to delivery, domestically and internationally.

Primary liaison for seven OEM customers (GM, RIVIAN, HONDA, BMW, MERCEDES, VW, VOLVO) and four Tier 1 suppliers (STANDARD PROFILE, ST GOBAIN, FLEX N GATE, COOPER STANDARD); orchestrating product change meetings between customers and program engineers; achieving and maintaining high satisfaction levels, excellent customer service, and supplier relationships.

Create and maintain Excel spreadsheets for various reports to distribute information to production and upper management.

CUSTOMER CARE SPECIALIST / CHEMETALL 09/2011 - 12/2011

Managed incoming sales calls and questions.

Entered, Audited, and Expedited orders in SAP.

Provided premier customer service and collaborated with distribution to ensure end customer was satisfied with the services and products provided.

CUSTOMER SERVICE SPECIALIST/CONTRACTS ADMINISTRATOR / PARKER HANNIFIN CORPORATION 04/1996 - 01/2010

Responded to incoming sales calls and customer inquiries.

Daily engagement with buyers from both Ford and GM.

Collaborated with the National Account Managers in the sales office to improve customer sales.

Worked closely with distribution to ensure the end customer was pleased with the services and products provided.

Provided administrative support through creation and follow up of customer orders, credits, and proof of deliveries.

Administered quotes and estimated lead times to various OEM's.

Created and verified part numbers.

Engaged in monthly customer visits to Ford to update information in their CPARS System.

Maintained Contracts for Ford, General Motors/ Daimler Chrysler.

EDUCATION

Pursuant of Bachelor’s Degree: General Studies 08/2003 - 05/2005

UNIVERSITY OF MICHIGAN - Dearborn, MI

Associates degree: General Business 08/1996 - 05/2002

SCHOOLCRAFT COLLEGE - Livonia, MI

ACTIVITIES AND HONORS

Sunday School Teacher and Curriculum Lead for Rock City Kidz - Rock City Church in Birmingham AL

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