TEA CARBONELL
PATIENT ACCESS REPRESENTATIVE
CONTACT
Fitchburg, MA 01420
**************@*****.***
PROFILE
Part time online college student with 3+ years experience in medical clerical and clinical roles. Seeking an entry-level full-time remote position utilizing my strong communication and clerical skills, with compassion and empathy for others and seamless adaptability to facilitate patient care within an outpatient setting. SKILLS
MICROSOFT OFFICE
DATA ENTRY
URGENT CARE PRIOR AUTH
PROFESSIONAL PHONE ETIQUETTE
INSURANCE VERIFICATION
SCHEDULING COORDINATION
CUSTOMER SERVICE EXPERT
PATIENT COMMUNICATION
PROBLEM SOLVER
MOTIVATED TEAM PLAYER
TIME MANAGEMENT SKILLS
C.N.A. LICENSED
EPIC USER
EXPERIENCE
River Terrace Rehab & Health Center
Weekend Certified Nursing Assistant (Per Diem)
Oct 2024 – Present
Conducted multiple aspects of patient care including bathing, toileting, feeding, and assisting with daily activities. Answered call lights as needed. Convenient MD
Patient Access Representative
Oct 2023 – Oct 2024
Greeted and registered patients upon arrival. Answered/directed incoming calls, Scheduled appointments, verified insurance and collected patient copays. Fitchburg Rehabilitation
Certified Nursing Assistant
January 2023 – June 2023
Conducted multiple aspects of patient care including bathing, toileting, feeding, and assisting with daily activities. Answered call lights as needed. UMass Health Alliance Clinton Hospital, Leominster Certified Nursing Assistant
January 2022 – October 2022
Conducted multiple aspects of patient care including bathing, toileting, feeding, and assisting with daily activities. Answered call lights as needed. Ayer Valley Rehab and Nursing
Certified Nursing Assistant
Sept 2020 – June 2021
Conducted multiple aspects of patient care including bathing, toileting, feeding, and assisting with daily activities. Answered call lights as needed. EDUCATION
Leominster High School
August 2016 – June 2018
High School Diploma