Revenue Cycle Management

BRYON TAYLOR II

*******@*******.*** 239-***-****

linkedin.com/in/bryontaylorii

EXECUTIVE PROFILE

Operations executive with over 10 years of leadership experience in revenue cycle management, operational efficiency, and process improvement. Skilled in technology integration, strategic planning, and cross-functional collaboration to drive revenue growth and streamline business operations. Proven ability to align revenue strategies with organizational objectives, implement data-driven performance frameworks, and lead high-performing teams to achieve financial and operational goals.

PROFESSIONAL EXPERIENCE

Monarch Hospice and Palliative Lenexa, KS 2025 - Present

Vice President Revenue Cycle Operations

Reporting Directly to CEO, manages departmental operations while contributing to broader organizational financial objectives and strategic planning

Primary Responsibility: Oversees and manages revenue cycle management operations for healthcare organizations, with an emphasis on operational efficiency and maintaining adequate cash flow.

Strategic Leadership: Sets targets, policies, and internal controls related to service revenue capture and collection processes.

Compliance Management: Ensures adherence to regulatory requirements and maintains responsiveness to changing compliance standards

Cross-Functional Collaboration: Coordinates with stakeholders throughout the organization to drive optimal financial performance

Policy Development: Approves policies developed across various sub-functions and departments while developing major goals to support broad functional objectives

The Othello Group Dallas, TX 2023-2025

Operations Consultant

Maximizing earning potential through operational efficiency, revenue analysis, and strategic planning, leveraging LEAN principles to drive revenue growth, optimizing systems, and enhancing stakeholder engagement. Streamlining operations, designing SOPs, and evaluating offshore partnerships to support business turnaround and revenue recovery.

Led revenue cycle management initiatives, including bad debt recovery, credit balance reviews, and policy enhancements to improve financial performance.

Developed and implemented SOPs for refund processing, self-pay collections, and outsourced operations, ensuring efficiency and compliance.

Partnered with executives to evaluate hospital systems, optimize processes, and align operations with regulatory and payer standards.

Drove strategic initiatives across logistics, revenue operations, process improvement, and technology integration to enhance revenue-generating functions.

Designed comprehensive operational frameworks to scale marketing, sales, and revenue-producing teams for sustainable growth.

Collaborated with executive leadership to align revenue operations with business objectives, setting strategic KPIs and optimizing performance.

Established data-driven monitoring systems to track success, identify improvement opportunities, and enhance decision-making.

Enhabit Home Health and Hospice Dallas, TX 2022-2023

Vice President Revenue Cycle Operations

Led business operations and revenue cycle management Directed strategic initiatives for a $1.2B organization, ensuring seamless coordination of revenue-generating activities.

Developed business intelligence analytics to provide actionable insights informing strategic decisions

Established performance metrics and monitoring systems tracking revenue performance and identifying improvement opportunities

Led cross-functional teams in process optimization initiatives, resulting in improved patient outcomes and operational performance

Streamlined denials and appeals management, driving significant revenue cycle improvements.

Established a culture of measurement, accountability, and teamwork, enhancing operational execution.

Phelps Health Rolla, MO 2019-2022

Director Revenue Cycle Operations

Led revenue cycle operations for a regional health system with $281M in revenue and 1,900+ staff, overseeing EMR conversion, revenue optimization, and operational transformation using LEAN methodology. Managed cross-functional teams, driving efficiency and financial stability.

Spearheaded denials and appeals management, improving billing practices and increasing revenue by 10%.

Developed KPI frameworks for patient accounting and collections, strengthening financial performance.

Increased patient referrals by 25% through targeted marketing and physician outreach initiatives, boosting engagement.

Implemented performance monitoring systems, enhancing operational efficiency by 10%.

Managed credit balance reviews, payment reconciliation, and financial reporting, ensuring compliance and seamless financial operations.

Streamlined communication between sales, customer success, and revenue-related teams, fostering collaboration and revenue growth.

Legacy Partners 2 Fort Myers, FL 2017-2019

Vice President Business Operations

Provided strategic operational leadership with a focus on efficiency optimization, technology integration, and revenue growth. Led business transformation initiatives, driving LEAN operations, human capital development, and offshore engagement for a consulting firm specializing in business growth, marketing, and board engagement.

Implemented process redesign and technology solutions, optimizing service delivery and operational efficiency.

Designed and executed strategic initiatives to enhance revenue cycle services, budgeting, and stakeholder collaboration.

Established performance metrics and monitoring systems, tracking operational success and financial stability.

Led outsourced operations, including liability collections and bankruptcy scrubs, ensuring compliance with regulatory standards.

Streamlined revenue processes, reducing bad debt write-offs and improving financial outcomes.

Developed and delivered training programs, building high-performing teams and driving a culture of execution.

Lee Health Fort Myers, FL 2012-2017

Director Business Operations and Revenue Cycle

Directed business operations and revenue cycle management for a $2.0B regional health system with 13,000+ staff, overseeing multiple service lines, including Home Health, Skilled Nursing, DME, Infusion, Palliative Care, Rehabilitation, Pediatrics, Oncology, and Behavioral Health. Reported to the Vice President, driving business development, operational efficiency, and strategic growth within the Continuum of Care. Held P&L responsibility for a $250M operating budget.

Reduced operating costs by 15% through process optimization and efficiency improvements.

Implemented a telehealth program that improved patient access and satisfaction while lowering costs.

Established performance monitoring frameworks to enhance operational excellence and regulatory compliance.

Led denials and appeals management, driving significant revenue cycle improvements.

Managed patient financial services, optimizing resource allocation and technology utilization.

Developed data-driven accountability structures to improve cash collection and financial oversight.

Designed and led peer-to-peer training programs, evolving them into regional seminars.

Fostered a culture of measurement, accountability, and teamwork, driving operational execution.

EDUCATION

Master of Public Administration (Healthcare) - Policy/Business Development, Hodges University

Master of Business Administration (Operations) - Strategy/Business Development, Hodges University

Bachelor of Science (Business/Marketing), University of Phoenix

TECHNICAL EXPERTISE

Healthcare Technology Platforms: EPIC, ECW, HCHB, Salesforce, Availity

Operations Management Tools: Waystar, Encore, Workforce, SSI, KRONOS, Oracle, Microsoft Office Suite, Lawson, Kaufman-Hall

CORE COMPETENCIES

Revenue Operations Leadership Strategic Planning Cross-Functional Collaboration Performance Analytics Business Intelligence Technology Integration KPI Management Operational Efficiency

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