Customer Service Representative
Resume:
TOMMY OKUMU
Cell# 204-***-****
Email: *********@*****.***
SUMMARY
Hardworking General Laborer with a dedicated work ethic as an Industrial Butcher, Pipeline Worker & Customer Service Representative. Willing to accept new challenges & accomplish all tasks assigned. Lifts & Carries objects over 50t pounds, reliable & works well in varying conditions.
HIGHLIGHTS & SKILLS
• Safety Training- H2S, CSTS, WHMIS, CSO, Fall Protection, Ground Disturbance, Confined Space, First Aid and CPR.
• Physically fit- Loading & unloading heavy construction materials for projects.
• Hand & power tool knowledge including sledgehammer, gas monitor, downhole roller, pipe, digging bars, & shovels
• Understands & practices safety procedures at all times.
• Knowledge & understanding of operating procedures.
• Works as part of a team to meet shared goals.
• Excellent communication skills both verbal & written.
• Ability to lift 50t pounds.
Employment Experience
Health Care Aide, 2018-2024
Camfil Insulation in Fort McMurray 2024
Various Health Care facilities
Winnipeg, MB
• Assisted residents with personal hygiene needs such as washing, bathing, dressing, toileting, shaving, skin care, hair care, mouth care, nail care, grooming, and basic treatments as required.
• Distributed meal trays and nourishments. Helped with meal distribution & removal of used dishes and assisting residents with meals as required.
• Provided ambulation, restorative care and assistance to residents as required.
• Monitored, reported changes in the resident’s physical or mental condition to the unit nurse.
• Followed manufactures’ instructions in the operation and use of all equipment and chemicals.
• Reported unsafe and hazardous working conditions and any equipment malfunctions to the supervisor.
• Knowledgeable of facility procedures for fire and environmental safety
• Performed duties in accordance with prescribed sanitation and infection control procedures.
• Respected residents’ rights to dignity and privacy and performs duties in a courteous and respectful manner.
Industrial Butcher, 2015-2016
JBS Food Canada, Brooks, AB
• Meat Processing and packaging products for distribution
• Prepared cuts for further cutting including removing bones and cutting meat into specific cuts.
• Equipment & machinery experience
• Operated power cutting tools including meat saw, bone saw, knives.
• Responsible for wearing Protective Equipment (PPE, i.e. hard hat, safety glasses, steel toe boots, mesh safety equipment, etc.) as provided by the Employer.
• Worked in a variety of environments including wet, humid, cold, hot, inside or outside.
Pipeline Worker, 2012-2014
Supreme Oil Field, Estevan, SK
• Connected pipe from the oil wells to the guttering Centre.
• Dug underground lines using backhoe and grater.
• Finished pipeline installations and covered the pipeline with sand and soil.
• Worked long, Labouré intensive, or pipeline right-of-way hours.
• Cleaning up of construction sites, performing routine maintenance on tools / equipment, loading and unloading equipment
• Working with hand tools, moving materials on the construction site, generally assisting other workers in completing their work
Customer Services Representative, 2009-2012
Mac’s Convenience Store, Winnipeg
• Provided customer service and processed transactions including debt, & credit
• Counted inventory including tobacco and other received products.
• Labelled prices on products & stocked shelves
• Trained new staff and balanced cash and receipts.
• Balanced cash & completed deposits.
• Opened & closed store.
• Cleaned and sanitized store area
Education
Health Care Aide Diploma, 2018, CDI College
Accounting Program, 2011, Red River College
References – Available upon request
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