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Medical Office Accounts Receivable

Location:
Nova Scotia, Canada
Posted:
September 27, 2025

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Resume:

*

Shannon Elizabeth Marchand

** ***** ***.

Upper Sackville, NS

B4E 3C7

****************@*****.***

902-***-****

Objective

Effective, enthusiastic and dedicated individual looking to obtain a lead administrative or corporate position.

Skills

Strong organization and time management

Excellent verbal and communication skills

Cash management – accounts payable, accounts receivable, Balancing deposit automation

Preparing business and medical reports using Microsoft Office Preparing and presenting PowerPoint presentations

Billing MSI using Medical Office Manager

Understanding office procedures in a medical office including filing, minute taking, meeting and travel arrangements, and scheduling

Accurate typing speed of 50 wpm

Effective client and patient service skills

Education

Medical Office Assistant Program 2007-08

Nova Scotia Community College Courses:

Document Processing

Communications

Medical Office Billing

Organizational Behavior

Selected Bachelor of Arts Courses 2004-05

Saint Mary’s University

Understanding Sociology

Child Development

Intro Archaeology

Grade 12 diploma 2000-03

2

Lockview High School

Work Experience

Claims Administrator June 2023-present

Coast underwriters

Duties include:

Assigning all cargo, commercial hull, pleasure craft claims for east coast/west coast. Keeping an up to date log of all active claims using Excel. Extensive knowledge using Guidewire claim center/coast hull platform/pleasure craft. Ensure accuracy and efficiency in processing claims. Uploading all data into claim file, keeping all communication logged and up to date. Gathering all required information on a particular claim from the broker, or the insured themselves Printing, logging, and mailing cheque’s to all, insurers, surveyors, lawyers, etc Distributing all invoices.

Accounts receivable; assigning all incoming payments via check, direct deposit through financial software.

Administrator Coordinator February 2022- June 2023 Shannex-Milestones

Duties include:

Greeting residents/visitors/ health care professionals. Answering the telephone and giving information regarding our site to anyone inquiring about what we have to offer here at Milestone. Filing, faxing. Scheduling/and conducting tours of our facility at Milestone, Highbury 1 for potential new residents. Registering new residents in “Yardi Voyager” by uploading their lease package, EFT information, and complete the move-in.

Applying additional charges for residents, such as parking, dining meals for guests each day, and additional housekeeping.

Requesting Purchase orders in Yardi, uploading invoices, and payables. Depositing security deposits, and cash from dining reservations at the bank. Updating all resident demographics and keeping lists up to date. Lead Administrator May 2015-2022

CBI Health Group

Duties include:

Greeting/registering clients in “LinC” (a client management software), filing, faxing, answering the telephone and scheduling appointments

Billing – Private/Sponsored/ WCB/ Other –ensuring all billing is captured daily Sending invoices and following up on all accounts receivable (90 day+) Inputting invoices on WCB online

Inputting WCB outcome data for Tier 2/3 clients

Accounts payable

Schedule Management – managing vacancies, cancellations/no shows, inactivity list 3

Running monthly reports

Inputting information under clients file for discharge Printing case management lists/attending meetings and making the necessary changes in LinC- requested from providers, communicating with clients, etc. Drug and Alcohol Sample Collector October 2017-2022 CBI Health Group

Duties include:

Greeting/registering donors in LinC, filing, faxing, answering the telephone and scheduling donors in for appointments.

Billing donors and sending invoices to the provided third party companies. As a preferred collector I conduct breath alcohol testing. I conduct drug testing for pre-employment -point of collection testing – on site, as well as lab based collections.

Filling all necessary paper work and faxing/mailing to the proper companies. Medical Office Assistant/Manager Oct 2011-2015

Community Link Medical Clinic

Duties Include:

Registering patients (using MOM System), filing, answering the telephone, scheduling appointments/specialists appointments, distributing mail to both doctors. Billing for two doctors. Stocking rooms with supplies, organizing patient charts, ordering medical supplies and vaccines, as well as picking up vaccines from public health for the office; typing invoices and letters for the doctors, and assisting both doctors with small procedures Medical Office Assistant Feb 1 2010-Feb 2012

Bayers Lake Medical Clinic

Duties Include:

Registering patients (using MOM System), filing, answering the telephone, scheduling appointments/specialists appointments.

Stocking rooms with supplies, making charts, cleaning instruments with using the autoclave, setting rooms up for procedures, ordering medical supplies and vaccines for the office; typing invoices and letters for the doctor. Recording INR results, weighing pregnant women, and newborns, preparing vaccines for well-baby visits, measuring the height and head circumference of newborns, recording chem-strip results and distributing mail.



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