Customer Service High School
Resume:
ERIC
PARMELEE
****.*********@*****.***
ypsilanti, MI 48198
Bold Profile
Dynamic and detail-oriented professional with a proven track record at Michigan medicine, excelling in troubleshooting and maintenance. Recognized for enhancing customer satisfaction through effective communication and team training. Skilled in power tools and equipment, with a strong ability to multitask and prioritize under pressure, ensuring high-quality results in every project.
PROFESSIONAL SUMMARY
SKILLS
• Attention to detail
• Customer service
• Works Well Under Pressure
• Multitasking and organization
• Power Tools and Equipment
• Maintenance and repairs
• Installation and repair
• Mechanical Knowledge
• Documentation and reporting
• Troubleshooting
Written/Verbal
communication
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Work Planning and
Prioritization
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• Customer interaction
• Deadline oriented
• Team Training
• Relationship building
• Tech-Savvy
• Information tracking
Belleville
Van Buren,MI • 07/1987
High School Diploma: Basic
EDUCATION
Michigan Medicine - Floor Technician
Ann Arbor, MI • 05/2022 - Current
WORK HISTORY
Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
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Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
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Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
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Used Type equipment to clean and maintain hardwood, ceramic, and laminate floors.
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Ensured timely completion of tasks by managing time effectively.
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Contributed to a positive working environment by
collaborating closely with colleagues and assisting them when needed.
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Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
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Communicated regularly with supervisors regarding progress updates on specific projects or any issues encountered during the course of work.
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Developed proficiency in using various types of floor care machinery through hands-on experience and training sessions.
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Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
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Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
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Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
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Meijer - Deli Technician
Ann Arbor, MI • 03/2017 - 09/2022
The Paint Specialist - Painter
Ypsilanti, MI • 03/2006 - 09/2017
Siding One - Siding Installer
Milan, MI • 05/1990 - 09/2005
Upheld strict adherence to safety guidelines while using chemicals and equipment to prevent accidents or injuries on the job site.
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Provided exceptional customer service by addressing any issues or complaints in a timely manner, maintaining positive relationships with clients.
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Prioritized tasks effectively based on urgency and importance, optimizing productivity during work shifts.
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Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
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Trained new technicians on standard operating procedures, ensuring consistency across the team.
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Executed troubleshooting procedures to resolve equipment malfunctions.
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Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
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• Painted surfaces using brushes, spray guns, and paint rollers. Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
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Painted indoor areas such as hallways, bathrooms, and lobbies.
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Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
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Assisted in training new team members on best practices for siding installation, fostering a culture of continuous improvement within the company.
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Improved siding installation quality by carefully measuring, cutting, and fitting materials to match specific project needs.
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Achieved seamless transitions between various siding materials for aesthetically pleasing results.
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Increased customer satisfaction with precise installations that met or exceeded industry standards.
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