Operations Manager Project Management

RAVI KANT

Sector **A, Gurugram +91-894**-***** ******@*****.***

www.linkedin.com/in/ravi-kant-58ba8b350

PROFESSIONAL SUMMARY

Dynamic and impact-driven Program and Operations Manager with 19+ years of cross-sector experience in managing CSR-funded initiatives, skill development programs, training operations, and M&E systems across NGOs, corporate partnerships, and government schemes

(NSDC, NULM, NDLM, PSDM, HSDM).

CORE COMPETENCIES

Program & Project Management, Training Delivery & L&D Operations, M&E, Strategic Communication & Reporting, Data Analysis (Excel, Power BI, Stata, SQL), Stakeholder & Partner Engagement, CSR Project Management, MIS & LMS Admin, HR Ops SAP ERP LMS (Moodle, Blackboard) Programming Languages MS Office

Cloud/Automation: Azure, Google Workspace and Data Studio PROFESSIONAL EXPERIENCE

Assistant Manager/ Training Delivery Operation

Lok Bharti Foundation Gurugram Oct 2024 – Present Coordinating multiple CSR-based skill development programs with internal teams and corporate partners. Managing data dashboards (Power BI, Excel) for real-time program tracking and evaluation. Enhancing communication systems through templates, SOPs, and reporting formats.

Senior Trainer / Training Operation Support Officer Ambey World Skill Centre Jun 2024 – Jul 2024

Delivered technical training and monitored compliance metrics across departments. Improved trainee learning outcomes through LMS integration and performance reports. Skill Training Program Manager

Raman Kant Munjal Foundation (CSR arm of Hero Group) Jul 2023 – Mar 2024 Managed multi-location CSR projects aligned with SDG priorities. Prepared data-driven reports for M&E and partner reporting. Oversaw performance indicators, partner compliance, and documentation protocols.

HR Associate –BGC Operations

Genpact (via Quess Corp) Nov 2020 – Apr 2023

Handled complete recruitment life cycle and onboarding compliance.Automated reporting dashboards using Excel macros, Power BI —reducing manual efforts by 30%. Project Coordinator – Skill Development

TBL Education Foundation Mar 2020 – Oct 2020

Coordinated PSDM-certified training programs in multiple locations. Maintained project MIS, created weekly impact reports, and liaised with SSC stakeholders. Assistant Operations Manager – Training Programs

Olive Heritage Foundation May 2019 – Feb 2020

Directed Security Sector Skill Development Council projects TOT training, trainer deployment, and quality audits. Designed executive-level dashboards and prepared monthly stakeholder updates.

Previous Roles:

Center Manager / IT Trainer – GCS Computer, Gurugram Consultant Program Implementation – Pragya Foundation, Gurugram Center Manager / IT Trainer – NIIT Foundation, Gurugram ICT Faculty – SR Mahila Vidya Peeth, Gonda

Center Manager / Computer Faculty – Computer@ Education, Gonda IT Coordinator – HCC, Faizabad

Software Developer – Prosix Softron, Lucknow

EDUCATION

Master of Computer Applications (MCA) IGNOU, Delhi 2005 CERTIFICATIONS

Certificate in CSR

Dip. In Development & SW

DOEACC O Level & A Level

NCST D Level & G Level

DISM – Aptech Ltd.

LinkedIn Learning Courses:

Project Management (Beginner) Azure AI Fundamentals Power BI Data Analyst Associate LANGUAGES

English – Conversational Hindi – Fluent

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