Behavioral Health Project Manager

Health Center Director Resume

Tracey M. Parker

Phoenix, AZ 85050 +1-814-***-**** *****************@******.** LinkedIn: linkedin.com/in/tracey-m-parker

Professional Summary

Dynamic healthcare and behavioral health leader with over 20 years of experience spanning behavioral health, integrated care, program administration, and clinical operations. Proven ability to direct Federally Qualified Health Centers, manage multidisciplinary teams, and drive compliance with state, federal, and CARF accreditation standards. Adept at building recovery-oriented, patient-focused environments that promote high-quality care and operational excellence.

Core Competencies

- Behavioral Health & Substance Use Treatment

- Integrated Health Care / FQHC Operations

- Program Development & Compliance (CARF, Licensure, Policy)

- Clinical & Non-Clinical Supervision

- Patient Care Quality Improvement

- Financial Oversight & Productivity Metrics

- Community Partnerships & Stakeholder Engagement

- Electronic Health Records (NextGen, Microsoft Office Suite)

Professional Experience

Administrative Project Manager – Matters of Senior Living (MOSL) 2023 – Present

Owner/Operator & Consultant – Sanctuary OGA, LLC (Assisted Living Facility) 1994 – 2017 (Consulting ongoing)

Clinical Liaison – Magellan Healthcare Various Years

Case Manager / Behavioral Health Technician – Partners in Recovery and Other Agencies Various Years

Metric Engineer Manager, Helpdesk Manager & Assistant QA Manager – Lockheed Martin (GMFSSA Project) 1999 – 2003

Educator – Academy of Math and Science / El Dorado High School 3+ years

Education

- PsyD, Psychology (Final Year) – California Southern University

- M.S., Computer Information Systems & Software Management, QA Concentration – University of Detroit Mercy

- B.A., Psychology – University of Detroit Mercy

Certifications

- PMP – Phoenix Computer Academy

- CompTIA Security+ – Phoenix Computer Academy

- Agile Certification – Coursera

Additional Requirements

- Valid Arizona Driver’s License; meet Terros Health driving policy requirements

- TB Test, Drug Screen, and Background Check compliant

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