Operations Analyst

Tina Kelly

Akron, Ohio 330-***-**** ***********@*****.***

https://www.linkedin.com/in/tina-kelly-433a4453

Professional Summary

Experienced mortgage and financial industry veteran focused on successful loan processing with financial documentation to the benefit of the customer and the company. Skills

• Customer communication

• Microsoft Office suite

• Vinca

• Filebound

• XP2

• Empower

• Strong loan evaluation capabilities

• File and document organization

Professional Experience

loanDepot – Lake Forest, California (Remote) 12/2020 – 04/2022 QC Mortgage Reviewer and Closing Coordinator

• Performed pre-funding and post close credit quality control audits on residential mortgage loans to ensure the underwriting was performed in accordance with company policies and procedures, agency, and investor requirements

• Enabled pre-funding and post-close regulatory compliance quality control audits on residential loans to ensure compliance with state and federal regulations

• Identified red flags and escalated files for fraud review

• Communicated with lenders, real estate offices and service companies to obtain the information needed to proceed to the settlement table BFG Federal Credit Union – Akron, Ohio 7/2018 – 11/2020 Loan Processor – Consumer Loans

• Processed applications from time of receipt of application to submission of loan package to underwriting

• Gathered, organized, and tracked loan documentation; worked with lenders, applicants, underwriters, and others to complete processing

• Executed closing actions to ensure timely and effective closing process. Superior Staffing – Akron, Ohio 12/2017– 7/2018

Contract Assignments – Short Durations

• x

Old Republic National Title – Akron, Ohio 11/2015 – 11/2017 Specialized Commercial Escrow Assistant

• Received orders for escrow transactions and set up escrow orders in software

• Reviewed escrow orders for accuracy and completeness to include all necessary lien clearance

• Worked with commercial escrow attorney and AVP, settlement and escrow operations to ensure contracts were reviewed and signed in a timely manner JJ Detweiler Enterprises, Inc. – Uniontown, Ohio 1/2001 – 10/2015 Project Coordinator – Assistant to President and Vice President

• Assisted with multi-company responsibilities with loan originations, accounts receivable, collections and repossessions

• Enabled daily banking activities, credit card processing, title processing, title research, and semi- annual and annual customer billing

• Processed evictions, foreclosures, leasing agreements and sales of property in seven states

• Collaborated with surveyors, engineers, and county officials regarding property development Education

Waterloo High School – Atwater, Ohio

Diploma – General Studies

Academy of Court Reporting – Akron, Ohio

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