Ken G. McLaren *************@*****.*** 678-***-****
Security Clearance Level: Public Trust Villa Rica, GA
www.linkedin.com/in/kenneth-mclaren-88809b268
Program Analyst
Dynamic professional with 15+ years of experience in contract management driving productivity and operational efficiency through development and implementation of novel strategies and approaches. Proficient in analyzing data and providing comprehensive oversight of all aspects of contracts from processing to completion. Able to collaborate well with other team members. Well versed with computer software such as Microsoft Office (Word, Excel, Teams, and PowerPoint). Used to working in fast-paced environments on tight deadlines.
Areas of Expertise
Project Management Time Management Problem-Solving Detail Oriented Analytical Mindset Self-Motivated Timely Decision-Making Organizational Skills Strong Interpersonal Skills Teamwork Oriented Strong Verbal & Written Communication Skills
Professional Experience
Syms Strategic Group, Ashburn, VA Aug 2024 – Jun 2025
Program Analyst (Contractor, Remote)
Worked closely with the Program Manager to develop and maintain the overall project schedule and milestone compliance. Reviewed and edited Software Engineer SaaS/PaaS IT-related evaluation reports prior to sending to Veterans Administration Leadership. Monitored the project schedule and supported the tracking of contract deliverables to ensure teams remained on schedule and on scope. Supported a small group of team members and the Project Manager by completing standard and ad hoc reports. In collaboration with team members, worked within a highly collaborative Agile-Scrum (SAFe) to enable ease of project execution. Created Standard Operating Procedures (SOPs) for various teams. Generated briefing materials for standard and ad hoc briefings with team and customers in order to ensure continuous improvement of project goals.
●Key contributor to the Quality Assurance process, reviewing all deliverable submissions to stakeholders.
●Highly experienced with following correct protocols and using correct mediums and vehicles of communication when dealing with stakeholders and clients.
●Very skilled at handling multiple tasks/projects at once while providing top quality effort to each.
9th Way Insignia, Ashburn, VA Sep 2023 – Aug 2024
Program Analyst (Contractor, Remote)
Worked closely with the Program Manager to develop and maintain the overall project schedule and milestone compliance. Reviewed and edited Software Engineer SaaS/PaaS IT-related evaluation reports prior to sending to Veterans Administration Leadership. Monitored the project schedule and supported the tracking of contract deliverables to ensure teams remained on schedule and on scope. Supported a small group of team members and the Project Manager by completing standard and ad hoc reports. In collaboration with team members, worked within a highly collaborative Agile-Scrum (SAFe) to enable ease of project execution. Created Standard Operating Procedures (SOPs) for various teams. Generated briefing materials for standard and ad hoc briefings with team and customers in order to ensure continuous improvement of project goals.
●Key contributor to the Quality Assurance process, reviewing all deliverable submissions to stakeholders.
●Highly experienced with following correct protocols and using correct mediums and vehicles of communication when dealing with stakeholders and clients.
●Very skilled at handling multiple tasks/projects at once while providing top quality effort to each.
DLH, Atlanta, GA Oct 2022 – Jan 2023
Senior Program Analyst (Remote)
Performed assessment and analysis of program statistics, data, and progress on monthly basis. Identified timekeeping discrepancies from Kronos timekeeping program for Veterans Administration (VA) Consolidated Mail Outpatient Pharmacy (CMOP) and Meds by Mail (MbM) sites to enhance data quality and operational efficiency. Conducted root cause analysis to ascertain source of timecard inaccuracies, accounting for implications of upstream/downstream systems and recommended functional remedies and insights by analyzing timecard data and metrics. Monitored developments and implemented process improvements to data auditing and timekeeping processes. Coordinated with Facility Managers for status updates, error identification, corrections, and job code changes in Kronos.
●Served as primary liaison for resolution of payroll and invoice issues with finance department and VA CMOP Program Management Office (PMO).
●Attention to detail reduced Kronos time sheet data errors for payroll by 95% on weekly basis.
TeamStaff (now known as DLH) Decatur, Monroe, Loganville, and Atlanta, GA Aug 2010 – Oct 2022
Contracts Manager (Hybrid and Remote)
Updated contract information in Microsoft Dynamics NAV CRM database program. Conducted contract setup meetings, drove project plans forward, and ensured implementation of appropriate data for creating job orders in organizational database, seamlessly transitioning to Microsoft Dynamics NAV. Served as subject matter expert (SME) on all VA CMOP operations and procedures and provided support to Health Logistics Service (HLS) OU President for VA CMOP operations in bidding, processing, and closing out contracts, to include final invoice processing and de-obligation of funding modifications. Maintained accurate records of personnel time sheets in Kronos and updated VA CMOP and all other records at company headquarters. Compiled IFF reports and supervised payment of Industrial Funding Fees for company’s contracted VA CMOP sites as well as other company OU-reportable contracts.
●Conducted comprehensive research, PWS to Wage Determination matching, used company-provided formulas to generate bill rates, submitted bids, and oversaw all functions of company contracts for the U.S. Fish & Wildlife Service and U.S. Forest Service from conception to completion, attracting revenue in excess of $3.5M annually over a ten-year period.
●Ensured Fish & Wildlife and U.S. Forest Service contracts operated within the Federal Acquisition Regulation (FAR).
●Operated database storage program for over 350 contracts and maintained all documentation for 110 active contracts.
Additional Experience
Payroll Account Specialist, RS Staffing Services (now known as DLH), Decatur and Monroe, GA
Education & Certifications
High School Degree, Biloxi, MS
Bachelor’s Degree equivalent:
Military Police (MOS 95B) Basic and Advanced Training, Ft. McClellan, AL
Armored Cavalry Scout (MOS 19D) Basic and Advanced Training, Ft. Knox, KY
Warrior Leader Course, Ft. Benning, GA
Advanced Leader Course, Ft. Knox, KY
Security Clearance: Public Trust (Active)