Customer Service Phoenix Az

Makayla

Koach

**** * ******** ***

Phoenix AZ **085

623-***-****

**********@*****.***

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Skills

-Cash Handling

-Telephone Skills

-Time Management

-Verbal and Written

Communication

-Staff Training

Friendly and dedicated customer service professional with strong experience across industries. Skilled at building rapport with clients, working well in teams, and keeping customers satisfied. Focused on quality, efficiency, and positive results. Energetic and passionate about helping people and supporting business growth.

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Experience

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Education

Romanos Macaroni Grill / Togo Specialist

March 2018 - February 2019, Phoenix AZ

-Maintained effective supply levels by monitoring and reordering food and dry goods

-Kept register accurate through correct billing and payment processing

-Followed safety and sanitation policies while handling food and beverages

-Greeted Customers and answering inquiries regarding menu items and specials Chilis / Server

November 2021 - March 2023, Phoenix AZ

-Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

-Printed dining checks with total due, collected payment and offered receipts to complete transactions

-Cultivated warm relationships with regular customers The Hope House / Behavioral Health Tech

September 2023 - Present, Scottsdale AZ

-Mental health observation and documentation

-Crisis intervention and de-escalation techniques

-Strong organizational skills

-Ethical decision-making

Mountain Ridge High School / Diploma

August 2016 - May 2020, Glendale AZ

Purdue Global University

August 2024 - Current

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