KAREN Adams
Trenton, FL *****
*******************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Technician
Pearle Vision-Gainesville, FL
August 2023 to Present
• Assisted ophthalmologists in performing diagnostic tests and procedures, including visual acuity testing, tonometry, and retinal imaging
• Prepared examination rooms by sterilizing instruments and ensuring all necessary supplies were readily available
• Maintained accurate electronic medical records (EMR) of patient information, test results, and treatment plans
• Managed inventory of medical supplies and ordered new stock when necessary to maintain smooth clinic operations
• Collaborated with ophthalmologists to perform diagnostic tests for conditions such as glaucoma, cataracts, or diabetic retinopathy
• Assisted in the fitting and adjustment of eyeglasses by measuring pupillary distance and ensuring proper alignment
• Maintained strict confidentiality of patient information in accordance with HIPAA regulations
• Assisted with administrative tasks such as scheduling appointments, verifying insurance coverage, and processing billing information
• Supported clinical research studies by collecting data from patients and assisting with study protocols
• Responded promptly to emergency situations within the clinic setting while following established safety guidelines
• Supported physicians in administering injections into the eye for treatments such as intravitreal injections for macular degeneration
Office Liaison
NFEC-Gainesville, FL
June 2020 to Present
• Maintained accurate patient records and updated electronic medical records with test results and treatment plans
• Assisted ophthalmologists in performing diagnostic tests and procedures, including visual acuity testing, tonometry, and retinal imaging
• Provided pre-operative education to patients undergoing eye surgeries, addressing any concerns or questions they may have had
• Instructed patients on proper contact lens insertion, removal, care, and maintenance techniques
• Performed basic vision screenings for children or adults using standard eye charts or automated devices
• Counseled patients on post-operative care instructions following eye surgeries to promote optimal healing outcomes
• Collaborated with other healthcare professionals within the clinic to coordinate patient care plans effectively
• Liaised between physicians' offices regarding referrals for specialized treatments like retinal evaluations or corneal topographies
• Assembled spectacle frames according to prescription specifications provided by optometrists/ ophthalmologists
• Assisted in the management of ophthalmic emergencies, such as foreign body removal or chemical eye injuries
• Collaborated with insurance companies to obtain pre-authorization for specialized diagnostic tests or surgical procedures
• Demonstrated excellent communication skills when explaining complex medical terms or treatment options to patients
• Closely followed HIPAA regulations when handling patient information and maintaining confidentiality at all times
• Maintained an efficient appointment schedule by coordinating with front desk staff and prioritizing urgent cases appropriately
• Instructed patients on proper eye patching techniques following surgeries or injuries that required occlusion therapy
Office Manager
Florida Opthalmic Institute-Gainesville, FL
January 2015 to June 2021
• Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
• Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
• Provided training to new employees on company policies/procedures as well as proper use of office equipment/software tools
• Developed and implemented efficient office procedures and systems to improve workflow and increase productivity
• Assisted in the recruitment process by reviewing resumes, conducting initial interviews of candidates
• Collaborated with cross-functional teams to facilitate communication between departments Education
Business (Some collage)
Santa Fe Community College-Gainesville, FL
March 1998 to August 1998
Skills
• Ophthalmology Experience
• EMR Systems
• Insurance Verification
• ICD-10
• Medical Scheduling
• Human Resources
• Research
• Recruiting
• Medical Coding
• Medical Terminology
• HIPAA
• Medical Office Experience
• Case Management
• Medical Billing
• Medical Records