Customer Service United States
Resume:
Leia
Lewis
Long Beach, CA *****
United States
***********@*****.***
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Skills
● Strong communication (in person & over the phone)
● Problem-solving & adaptability
● Teamwork & independent work
● Reliability & strong work ethic
● Multitasking under pressure
● Conflict resolution & patience
● Basic computer skills (Microsoft Office, scheduling apps, email, etc.)
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Experience
Togo's sandwiches / Cashier
Jan 2021 - Aug 2021, Signal Hills
Demonstrated integrity & honesty while interacting with guest, team members, and managers. Maintained high standards of customer service during high volume fast paced operations.
Self employed Hair assistant & Hairstylist / Job Title Aug 2021 - June 2024, Los Angeles
Greeted all clients also provided consultation & ensured all clients satisfaction. I’ve answered phone calls, booked appointments & helped with scheduling. Ordered products/ managed inventory. Also provided hair preparation, styling and other services.
Hair Gallery Beauty Supply / Store Manager
Sep 2021 - Nov 2023, Long Beach
Greeted all customers & generated sales by providing outstanding customer service, promoted promotional offers, worked with cashier, trained all new employees, made daily goals, & organized while also running inventory control.
Levi’s Outlet / Retailer
Nov 2023 - Dec 2023, Long Beach
Provided exceptional customer service to every customer with success, connect, & close. Complied with store cash handling guidelines. Assist in maintaining store appearance in accordance with the stores visual presentation standard/ general procedures.
NLC Academy / Sales person
Jan 2024 - April 2025, Santa Ana
Developed & executed marketing strategies to increase brand awareness
& drive customer engagement. Built & maintained client relationships, ensuring satisfaction, Organized events and promotions to boost product visibility and customer engagement. Promoted and sold services by engaging customers through phone and in-person communication. Built client relationships, generated leads, and exceeded sales targets through effective product presentations and follow-ups.
FedEx Ground / Package Handler
May 2025 - Aug 2025, West Covina
Handled high-volume packages in a fast-paced warehouse environment, ensuring accurate scanning, sorting, and loading to meet strict delivery schedules. Maintained safety and efficiency while lifting and moving heavy items, and collaborated with team members to support on-time and accurate shipments.
Caregiving / Housekeeping
June 2025 - Sep 2025, Glendale
Performed detailed cleaning of residential and commercial spaces, including sanitizing, dusting, vacuuming, and organizing. Maintained client trust through reliability, attention to detail, and respect for personal spaces.
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Education
Options For Youth / High school diploma
Long Beach
Graduated with a 3.8, Goal-oriented, motivated, focused, eager, ambitious, diligent, & adaptable. Familiar with best practices for serving and willing to learn.
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Etc (Skills)
Relationship building, product knowledge & demonstrations, (POS) systems & cash handling, inventory management/ Restocking, Heavy lifting & safety procedures, Attention to detail (sorting, labeling, & scanning), Organization & time efficiency, Deep Cleaning & Sanitation procedure, Trustworthiness? Customer satisfactory, business. Management basics (marketing appointments & payments), Client communications & scheduling
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