Quality Assurance Financial Services
Resume:
BASHIRU
AYOBAMI
*************@*****.***
Brampton, ON L6T 4X1
SKILLS
Supply Coordination
Invoicing
Client Relations
Job Tracking
Quality Assurance
Department Coordination
Schedule Management
Team Building
Budget Administration
Report Generation
Cleaning Practices
Ordering Cleaning Supplies
EDUCATION
OLABISI ONABANJO UNIVERSITY
LAGOS • 05/2008
Bachelor of Science: Banking And
Finance
ISOLOG COMPUTER INSTITUTE
LAGOS • 02/2002
No Degree: CERTIFICATE IN DIPLOMA
PROFESSIONAL SUMMARY
Maintains strong awareness of health and safety standards to provide training and guidance to staff. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Strong leader and problem- solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
WORK EXPERIENCE
Salvation Army Thrift Store - Cleaning Supervisor
Brampton, ON • 07/2023 - 08/2023
Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Trained and mentored all new personnel to maximize quality of service and performance.
Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
Completed schedules, shift reports, and other business documentation.
Adhered to safety protocols by enforcing proper equipment usage.
Disposed of trash and recyclables each day to avoid waste buildup.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Communicated repair needs to maintenance staff.
PLATONIC ASSOCIATES - Production Worker
LAGOS • 01/2019 - 06/2023
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.
Inspected and adjusted work performed to meet expectations. 7SERVES NIGERIA LIMITED - Warehouse Assistant
LAGOS • 02/2017 - 05/2020
Prepared orders for shipment by picking, packing, and labeling merchandise.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Assisted with stock takes and cycle counts to promote accurate inventory processes.
Loaded and unloaded delivery trucks promptly for further distribution.
Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked. INTERLINK CHEMICAL LIMITED - Factory Production Worker LAGOS • 05/2014 - 12/2017
Carefully packaged finished products and prepared for shipment.
Unloaded and loaded items from conveyors, machines, and conveyances.
Operated 2 machines proficiently and in compliance to safety standards.
Inspected final products to assess compliance with quality standards and established tolerances.
Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Documented and detailed calls and complaints using call center's CRM database.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Responded to customer calls and emails to answer questions about products and services.
Placed outbound customer service or customer satisfaction calls to follow up on issues.
Used equipment properly to avoid workplace hazards or injuries.
Supported production needs by performing routine tasks using standard procedures and equipment.
ESTINEL DATA SERVICES LIMITED. - General Labor Worker LAGOS • 01/2013 - 02/2014
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Performed general housekeeping and cleaning tasks.
Adhered to company policies, safety procedures, and performance standards.
Restocked items on shelves and bins to keep inventory available.
Produced parts and assemblies quickly and efficiently within tolerances.
Maintained and repaired facilities, equipment, and tools.
Operated equipment and machinery safely to prevent accidents.
Maintained proper storage for raw materials and finished products to prevent spoilage and damage.
Helped in development of new procedures and processes to
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improve work performance.
Assisted in training of new employees on company policies, procedures and processes.
Identified defective products or machinery and reported to supervisor.
LANGUAGES
English
Full Professional
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