Software Development Application Support

THARMA JEYASANGAR

Tel: 416-***-****, Email: *********@*****.***

PROFILE SUMMARY

●Accomplished QA Systems Testing Specialist with 10+ years of experience in the public sector, healthcare, and cloud-based environments. Proven ability to lead manual and automation testing across large-scale web and mobile platforms in Agile/DevOps settings.

●Extensive background in government-standard accessibility compliance (AODA/WCAG 2.0 Level A/AA) testing, including keyboard-only navigation and assistive technologies (JAWS, VoiceOver), and generating detailed accessibility compliance reports.

●Proficient in test strategy formulation, UAT coordination, GUI and cross-platform validation, as well as system and integration testing. Skilled in test case management in Azure DevOps and version control via Git. ‘

●Demonstrated success testing REST/SOAP APIs, ONE Health/Google Healthcare API-like portal systems, eligibility modules, and lab/claims integrations. Recognized for thorough documentation, stakeholder collaboration, and mentoring junior QA staff.

TECHNICAL SKILLS:

●Testing & Automation: Selenium WebDriver (Java/TestNG), Playwright, Postman, JMeter, SOAP UI, Rest Assured

●Accessibility: Wave, Axe DevTools, JAWS, VoiceOver, AODA/WCAG 2.0 Compliance

●Languages/Databases: Java, Python, SQL, XML, JSON, Oracle, MS SQL Server

●Platforms/Tools: Azure DevOps, JIRA, Confluence, Git, Jenkins, BrowserStack, GCP

●Reporting & Analytics: Google Analytics (basic), Crystal Reports (reviewing)

PROFESSIONAL EXPERIENCE

Agile QA Engineer (Contract) May 2024 – Present

LifeLabs, Toronto, Ontario.

OCSP Upgrade – LifeLabs LIS Application

Quality Assurance Analyst Agile Environment

●Played a key role in the successful OCSP upgrade by executing comprehensive testing cycles, including functional, non-functional, regression, GUI validation, system, end-to-end (E2E), smoke, and conformance testing on the LifeLabs Laboratory Information System (LIS) application (COTS) and HL7 messages.

●Executed accessibility testing (AODA/WCAG) using Wave and Axe DevTools.

●Authored and maintained detailed test documentation aligned with Business Requirements Documents (BRDs) and Test-Driven Development (TDD) practices.

●Utilized Azure DevOps for streamlined test case management, defect tracking, and resolution.

●Conducted API Testing using Postman and User Acceptance Testing (UAT) to ensure alignment with Ontario Health standards.

●Collaborated with Product Owners and stakeholders to refine user stories and define clear, actionable acceptance criteria

Senior Systems Testing/QA Specialist (Contract)

Ontario Health (eHealth Ontario), Toronto, ON Dec 2021 – Mar 2024

Project: ONEAccess Gateway Project (Launcher / Labs / Meds)

●Participated in project and sprint planning, design reviews, and status meetings for the ONE Access Provider COTS solution (Launcher, ONE Lab/OLIS, ONE Meds/DHDR).

●Developed and executed test cases based on user stories, BRDs, OLIS Interface Specifications, and COVaxON implementation formats for the ONE Access Launcher, ONE Lab, and ONE Meds applications.

●Reviewed OLIS interface specifications and planned test data for lab result scenarios using HL7 and FHIR messaging standards.

●Performed API testing on ONE Labs and ONE Meds viewlets using Postman.

●Performed cross-browser and mobile testing via BrowserStack.

●Designed and executed automation test cases for landing and regression testing using the Dexter automation framework (Selenium/Java-based).

●Developed automation scripts to enhance GUI smoke testing for the SADIE expansion, increasing efficiency by 25%.

●Managed and executed automated regression suites leveraging Selenium, Java, Maven, TestNG, Git, and Dexter to validate GUI and support UAT for ONE Access Launcher and Labs.Performed RESTful API testing (manual and automated) using Selenium/rest-assured and JMeter, identifying and resolving performance bottlenecks.

●Developed and executed Secure Application Development Testing (SADT) and AODA compliance testing using Wave and Axe DevTools and conducted manual accessibility checks.

●Validated enterprise log message display per Kibana specifications for ONEAccess applications.

●Provided mentoring and knowledge transfer to junior QA team members, guiding them on test automation, Dexter framework usage (Selenium/Java), and effective defect management in Azure DevOps.

Environment: Azure, Jira, Confluence, BrowserStack, Kibana, OLIS/PCR/CMS, SQL, Selenium, Java, Maven, TestNG, Git, JMeter, HP/QC ALM, Postman, Wave, AxeDevTools

Systems Testing/QA Specialist – MCCSS (Contract)

Ministry of Children, Community and Social Services, Toronto Apr 2021 – Nov 2021

●Contributed to successfully migrating and testing Ecrion System, DocX4j library, and Cognos (COTS) from AIX to Linux.

●Validated and ensured data integrity of Cognos reports during the migration, including those supporting ODSP, Child Welfare, and other provincial social service programs.

●Planned, developed, and executed test cases for system migration activities in alignment with defined project requirements and timelines.

●Participated in Agile ceremonies (daily stand-ups, sprint planning, retrospectives), providing input on test strategy, risk mitigation, and test planning.

●Validated accuracy of Cognos reports pre- and post-system migration by extracting, analyzing, and cross-verifying integrated data from the IBM Curam case management platform and ODSP modules

Environment: Azure, Jira, Cognos, Curam, ODSP, Ecrion, DocX4j

QA Engineer (Contract) Mar 2020 – Mar 2021

Google - Cloud Healthcare and Life Science team,

Waterloo, ON.

●Developed project test plans and strategies, tracked key QA metrics (GUI, Functional, Non-functional, UAT), provided estimates, and communicated progress to management.

●Ensured the ‘Cloud Healthcare API’s stability and reliability by rigorously testing sample code across Java, Python, Curl, Go, and Node.js for alpha, beta, and General Availability releases.

●Developed unit and integration tests for Cloud Healthcare APIs using pytest and Python, Selenium and Java.

●Defined and implemented comprehensive test strategies, overseeing various testing phases including unit, functional, non-functional, system integration, user acceptance, load, GUI/non-GUI, and stress testing.

●Created test strategies and developed detailed test plans, cases, and expected results for complex COTS system implementations.

●Gained experience testing healthcare data modalities (DICOM, HL7v2, FHIR) and managed multiple data stores within Google Cloud Platform (GCP).

●Automated solution document testing using Selenium WebDriver, Maven, Java, and TestNG, executing tests for beta and GA releases.

●Monitored community channels (discussion groups, Stack Overflow) for Healthcare and Life Science (HCLS) related discussions and provided expert responses.

●Monitored GitHub repositories for content accuracy and freshness, and managed issue assignment to relevant teams.

• Environment: gLinux, GCP, Buganizer, Test tracker, GUTs, Planr, Google Cloud SQL.

QA Analyst – Integration May 2013 – Feb 2019

PointClickCare, Mississauga, ON.

Project: EHR/EMR Enhancement (CHIT Certified)

Cloud-Native SaaS Electronic Order Management System (AWS-based)

Advanced a CHIT-certified EHR/EMR platform by testing and enhancing its cloud-native SaaS Electronic Order Management (EOM) web application. Ensured full compliance with U.S. healthcare regulations and standards.

●Performed manual and automated testing of RESTful and SOAP web services using Postman and SOAP UI, validating complex JSON/XML payloads for healthcare transactions.

●Developed and maintained automated REST API test scripts using Postman and the Rest Assured framework, integrated with Selenium/Java.

●Designed and implemented robust end-to-end functional and regression test automation using Selenium WebDriver, TestNG, rest-assured, and Page Object Model (POM) design pattern.

●Managed test automation codebase using Git and supported CI processes with Jenkins.

●Led cross-functional, exploratory, and E2E integration testing with third-party partners, including:

oDorado Systems (Eligibility Validation) and Ability Network (Claims Processing)

oe-Referral, IAR, MDS and Prescription Management Workflows integrated with Frameworks Omni, MPGI, and Kroll

●Validated HL7v2 pharmacy messages, claims workflows, and 3rd-party integrations. Conducted in-depth back-end testing for message ingestion and facility configurations using MS SQL Server (2005–2016).

●Led accessibility testing efforts and ensured WCAG compliance.

●Conducted integration testing in UAT for CHIT-certified SaaS healthcare systems.

●Validated PointClickCare PAC Case Management Tools and MCO Manager modules through GUI, functional, regression, and integration testing, guaranteeing smooth workflows for patient admissions, discharge planning, and coordinated clinical care.

●Environment: Windows XP/10, Java, Rhapsody Integration Engine, SVN, Jira, Confluence, SOAP UI, STS, Selenium, TestNG, Git, Jenkins, Postman, ARC, HTML, XML, HL7, SQL Server, HL7 Simulator, WSDL, Gateway, ServiceNow, NetSuite

EDUCATION

●Bachelor of Engineering (Electrical)

Ryerson University, Toronto, ON,

●Completed: Google Cloud Platform (GCP) Fundamentals: Core Infrastructure

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