Information Technology Telesales Representative

JOHN MURIGI MWANGI

+254****-***-*** **********@*****.*** P.0 Box 2859, 01000 Nairobi

PROFESSIONAL SUMMARY

Achievement-driven, highly-motivated professional, well-organized, versatile and reliable Professional with 10 + years of extensive experience in wages administration. I am a self-starter, a good reporter and communicator, dynamic, creative, hardworking, fast learner, team player, with good interpersonal skills and able to work with no supervision. ACADEMIC QUALIFICATIONS

• Diploma in Information Technology, Wantech Computer College

• Computer packages, Deutes International

• Kenya certificate of secondary education. St. Mary Boys Secondary School

• Exceptional interpersonal Skills

• Time management

• Organizational acumen

• People management

• Details-oriented

• Managing Operations and Efficiency

• Excellent knowledge in tactics and co-ordination

• Good communication and reporting skills

Excellent negotiation, influencing and leadership skills

• Excellent analytical skills

• Good IT skills suitable for database management and record keeping PACKING SUPERVISOR Kenafric Bakery Ltd.

January 2022 – To date

Overall purpose

The packing supervisor coordinates the activities in the packaging area on each shift to produce finished products at target specifications in a food safe environment, to maximize operational efficiencies and to ensure the safety of all employees.

Duties and Responsibilities:

• Supervise the packing team and ensure the tasks are delegated before a shift begins and instructions are issued on the shift’s target

• Calculate the number of each SKU to be packed after verifying the production schedule and stocks in the bread store

WORK EXPERIENCE

• Issue wrapping bags and tapes as required, and receive back any unused materials

• Ensure clear and accurate records are maintained for the wrapping bags and tapes, indicating the bags used and the damages obtained, at the end of the shift and feed this information into the system

• Convey to your teams the dates to be used for the tapes and for the date printing machine, and carry out checks throughout the shift to ensure this is being followed

• Ensure all bread packed within your shift, is transported to the bread store at regular intervals in an organized manner each time cross-checking the figures of bread to be transported with the bread store supervisor. If for any reason this has not happened, a clear handover done to the incoming shift supervisor

• Record keeping of the bread packed and transferred to the store in your shift and feeding this information into the system

• Maintain a clear record of damaged bread pieces from production and packing, separating physically as well as in the records into the respective categories

• Ensure the teams are regularly reminded of packing bread in clean crates only, and carry out daily spot checks

• Any broken, dirty, foreign crates obtained in the packing area, to be forwarded with clear documentation to the necessary departments, for follow up action.

• Handover to the incoming shift supervisor with very clear, documented data, both on paper and on the digital platform

• Report issues related to packaging machines, wrapping bags, or any other matter which will affect the speed of packing, in a timely manner, to the relevant departments, and follow up where necessary, to ensure the problem is resolved

• Issue warning letters to the employees, when protocol is not followed. Follow this with any other disciplinary action where necessary, or forward the matter to the HR department in a timely manner

• Ensure the machines are well maintained and cleaned on a daily basis

• Ensure the packing store is kept clean, neat and user friendly at all times

• Ensure the packing area is free from clutter, and that crates are arranged in an orderly way

• Innovate, when unusual situations arise, and always ensure the order required is met on time Duties and Responsibilities:

• Forecast supply and demand to prevent overstocking and running out-of-stock by proper planning

• Enter purchase details (invoices and pricing) into internal databases

• Oversee storage of products and the storage facility

• Coordinate regular inventory audits

• Receiving stocks and keep updated inventory records such as incoming, outgoing, pricing and current supplies

• Reconciliation of the stocks to ensure system and physical counts tally

• Dispatching the stocks to the sales staff, & respective company staff

• Manage Inventory movement reports

• Creating and enhancing controls as per the company policies

• Responsible for housekeeping standards and continuous improvements within the storage facility

• Planning monthly stock takes and cycle counts

• Ensure adherence to company procedures and requirements

• Verify receipts and confirm purchase contents and orders are complete Regional Stock Controller EXACT EXPERENTIAL COMPANY February 2021 – October 2022.

• Keep track of inventory and supplies that need restocking – prevent overstocking and ordering and ensure stocks meet demand

• Make note of damaged inventory

• Maintain records of purchases, pricing, and other important data

• Carry out any other relevant duties as assigned by immediate line manager Duties and Responsibilities:

Co-ordination of all wages staffs and its operations This includes overseeing of all other staff operations as well as ensuring that they complete all their work in time and as required by management

Driver safari allowance reconciliation.

This involves giving of cash to drivers for travelling allowances approximate Kshs 400,000 monthly Handling over ksh2,000,000 weekly in payment

This involves payment of casual employees in the company who are paid on daily bases. Staff performance monitoring and reporting for managerial decisions. This involves computing of operative’s daily performance for all employees Monitoring of daily staff attendance and reporting on weekly basis. This involves inputting of daily attendance data and there after a report is made weekly to management to check if the company’s policy of required working days is adhered to.

Labour reports preparations and reporting for costing purposes. This involves cost reports preparation which checks the input verses output on labour and determine if the cost of production is going in line with the company’s returns this is done on weekly bases.

Monthly permanent bonus reconciliation for payroll purposes. This involves preparing bonus for permanent employees for monthly payments where the operatives have attained the required set targets

Giving annual financial reports.

This involves preparation of weekly, monthly and yearly financial reports. DEC 2003 – FEB 2009: Vegpro Kenya Ltd. (J.K.I.A) Position: Wages Data Analyst Attendance analysis preparation & reporting

This involved daily operative attendance of employees on weekly bases as per company policy. Labour analysis preparation (for court cases)

Wages Administration Co-ordinator Vegpro Kenya Ltd. This is tallying out of all days worked by a casual in the company and there after paid some kind of a service as per labour law requirements

Detecting fraud system in payments

This involves crossing checking of wage sheets which have been prepared as a kind of an audit. Preparation of weekly payment follow-ups

This involved signing in of operatives in a prepared sheet to satisfy that they have received all their daily wages in a week, meaning they have no claim to the company.

Investigations

This involves investigating any claims of non-payment or reported fraud on payments or any operative in put date like bonuses etc

Dispute data collate and harmonization

This involves presentation of data in a good and organized manner for faster understanding and interpretation. Computerization of attendance data into logical and organized data for use on call. As number 6 reads. Advising management on best analytical

Methods and format to use for better report presentation. Paying casuals

Supervising nightshift wages operations

Was working in nightshift as senior supervisor

OTHER POSITIONS HELD:

Recorder, Kenya Cutting Ltd Limited Dec 2002 –Dec 2013-May 2017. ACHIEVEMENTS

• As a packing supervisor I have been able to initiate products time/dates tags on every production after packing to ensure FIFO is followed always for quality purposes.

• Initiated the weighing of all damages and their conversions to ensure total yields are captured and traced in case of any variances as hygiene standards are kept on track.

• As a Regional Stock Controller at Exact Experential Company I was able to evaluate and analyse sales patterns thus giving the company a clear picture in regards to sales marketing thus improving performance of the company

• As wages Administration Co-coordinator at Vegpro (K) was able to introduce measures that reduced cash theft which was there before I joined the department to zero by identifying all loopholes on cash pickup and payments.

• At Vegpro (K) I Introduce performance mechanism in the Department for better follow up on individual workout.

• As a data analyst I was able to create a proper system that could eliminate workers on exit unlike earlier where there were no such control measures which was reading to double paymen REFERENCES

Francis Murigi

HR Manager

Everest Kenya Ltd

Tel: +254-*********

Email:**.******@*****.***

Stephen Wachira

Finance Manager

African Salihiya

Cargo

Tel: +254-**-******

Email: *********@*****.***

Agatha Kibai

HR Manager

Kenafric Bakery Ltd

Tel: +254-***-******

Email: ******.*****@*****.***

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