Financial Management Housekeeping Services
Resume:
Amanda Hubbell
Marshfield, WI *****
***********@*****.***
Accomplished Head of Housekeeping Services at Woodfield Inn & Suites, adept in workload prioritization and staff training, significantly enhanced team performance. Expert in budgeting and financial management, skillfully met tight deadlines and improved service quality. Demonstrates exceptional task delegation, ensuring operational excellence and guest satisfaction. Skills
Work History
Head of Housekeeping Services
Woodfield Inn & Suites, Marshfield, WI March 2013 - August 2024 Receptionist
Baltus Tire and Lube, Marshfield, WI January 2011 - April 2013
• Workload prioritization
• Scheduling and Planning
• Task Delegation
• Budgeting and financial management
• Staff Training and Development
• Disposed of trash and recyclables each day to avoid waste buildup.
• Increased employee performance through effective supervision and training.
• Evaluated employee performance and developed improvement plans.
• Worked with front desk to respond promptly to all guest requests.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Placed orders for housekeeping supplies and guest toiletries.
• Managed laundry sorting, washing, drying, and ironing.
• Communicated repair needs to maintenance staff.
• Kept reception area clean and neat to give visitors positive first impression.
• Managed multiple tasks and met time-sensitive deadlines. Education
Associate of Science in Business Administration Human Resources December 2009 Mid-State Technical College, Marshfield
• Maintained confidentiality of information regarding clients and company.
• Resolved customer problems and complaints.
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Corresponded with clients through email, telephone, or postal mail.
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