Mental Health Technician, CNA, paralegal studies

NAFEESA KNIGHT-WALKER

** ****** ***** - *******, ** 23666

Phone: 757-***-**** Email: ****************@*****.*** PROFESSIONAL SUMMARY

Compassionate and detail-oriented professional with over 30 years of experience as a Certified Nursing Assistant (CNA) and Mental Health Technician, now transitioning into a career in the legal field. Skilled in confidential records management, client interaction, and administrative support. Adept at multitasking in high-pressure environments while maintaining professionalism and ethical standards. Currently completing an Associate of Applied Science in Paralegal Studies (expected April 2026) to launch a pre-law career.

EDUCATION

Associate of Applied Science - Paralegal Studies (Expected April 2026) Bryant & Stratton, Union College - Buffalo, NY

Nursing School - Hampton University Community Programs - Hampton, VA High School Graduate / GED

LEGAL & ADMINISTRATIVE SKILLS

- Legal research and document preparation (in training)

- Client intake and case file organization

- Professional correspondence and scheduling

- Microsoft Office Suite (Word, Excel, Outlook)

- Written and verbal communication skills

- Confidential records management (HIPAA compliance)

- Multitasking in fast-paced environments

PROFESSIONAL EXPERIENCE

Secretary - Bone Bill Carpenter & Cosby

Dates of Employment

- Managed incoming calls, scheduled appointments, and greeted clients.

- Prepared, typed, and proofread correspondence, legal documents, and reports.

- Maintained organized filing systems and handled confidential records.

- Coordinated incoming and outgoing mail with accuracy and efficiency.

- Provided administrative assistance to attorneys and office staff. HEALTHCARE EXPERIENCE

Eastern State Hospital - Mental Health Technician / CNA (2018 - 2022)

- Monitored and assisted patients with mental health needs in a secure facility.

- Documented patient progress, incidents, and treatments in compliance with HIPAA.

- Collaborated with multidisciplinary teams to implement individualized care plans. Divine Health Care - CNA (2016 - 2018)

- Provided in-home care including medication reminders, mobility assistance, and activities of daily living.

- Maintained accurate care documentation and ensured patient comfort. By Grace Home Healthcare - CNA (2015 - 2017)

- Assisted clients with personal care needs and mobility.

- Communicated effectively with family members and healthcare providers. Central State Hospital - CNA / Mental Health Technician (2009 - 2012)

- Delivered psychiatric and medical patient care.

- Assisted with crisis intervention and maintained therapeutic environments. Additional CNA & Mental Health Roles - Various Facilities Over 30 years of combined healthcare and patient care experience. CORE STRENGTHS

- Strong organizational skills

- Confidentiality and discretion

- Compassionate client service

- Adaptability to new career fields

- Ethical and detail-oriented work

PROFESSIONAL AFFILIATIONS

- Member, Bryant & Stratton College - Buffalo, NY

- CNA, Virginia Nursing Board

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