Administrative Support Customer Service

Nyah Moss

** ******* ***** · 242-***-**** · ***********@*****.***

Professional Summary

Customer-focused and creative professional with over 6 years of experience in fast-paced client service and operations. Organized, adaptable, and passionate. Seeking a leadership opportunity where I can contribute to a collaborative, high-energy team. Professional Experience

True Blue Marketing— September 2023 - Current

Operations Assistant

- Resolved client inquiries and coordinated with departments to ensure timely service delivery.

- Maintained accurate transaction records and assisted in cash management.

- Handled administrative tasks such as scheduling, data entry, and internal communications.

Tubby’s Liquors — April 2022 – August 2023

Store Attendant

- Delivered exceptional customer service in a high-traffic retail environment.

- Managed point-of-sale transactions and maintained accurate cash drawer balances.

- Supported inventory control and ensured organized product displays. Buy 4 Less — February 2019 – April 2022

Cashier

- Processed high volumes of transactions efficiently and accurately.

- Resolved customer issues with professionalism and a service-first attitude.

- Handled daily reconciliations and maintained clean, customer-ready workstations. Parris-Whittaker Attorneys at Law — July 2016 – August 2017 Administrative Assistant

- Drafted legal documents, organized case files, and supported attorneys with clerical tasks.

- Maintained confidentiality while handling sensitive information.

- Balanced multitasking with close attention to detail in a professional office setting. Education

St. George’s High School — Graduated with Honors, June 2017 BGCSEs: Mathematics, English, Literature, Geography, Religion, Biology Skills & Competencies

- Customer Service

- Sales

- Cash Handling

- POS Systems

- Administrative Support

- Microsoft Office Suite

- Verbal & Written Communication

- Adaptability

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