Vendor Management Operations Manager

RAKESH GANGASAGER YADAV

Mumbai, India +91-915******* ***********@*****.**.**

LinkedIn: [Insert your profile link]

EXECUTIVE SUMMARY

Accomplished and versatile Operations & Facility Management Leader with over 13 years of progressive experience across multinational organizations in the U.S. and India. Demonstrated success in managing complex operations, multi-site facilities, high-performing teams, and customer-facing environments. Skilled in cost control, vendor management, client relations, and compliance.

CORE COMPETENCIES

Operations & Facility Management, Team Leadership, Preventive Maintenance, Vendor Management, Cost Optimization, Client Experience, Cross-Functional Collaboration, Process Improvement, HSE Standards

PROFESSIONAL EXPERIENCE

Senior Associate – Logistics & Operations

Hyperport Logistics, Mumbai, India (May 2024 – Present)

Lead coordination across logistics, warehousing, and operations. Enhanced workflow and delivery efficiencies.

Assistant Facility Manager

TSI, Mumbai, India (Aug 2023 – Mar 2024)

Managed daily operations of commercial facilities, supervised MEP teams, reduced service tickets by 30%.

Café Operations Manager

Oreka Hospitality, Mumbai, India (Jun 2023 – Aug 2023)

Oversaw café operations, managed hygiene, vendor coordination, and staffing.

Store Manager

Reliance Retail, Mumbai & Alibag (Jul 2021 – [End Date TBD])

Supervised store and facility operations, improved SOP efficiency.

Relationship Manager – Facility Services

Lodha Group, Dombivli (Jan 2019 – Nov 2019)

Managed residential facility maintenance, built vendor relations, increased satisfaction.

Store & Facility Manager

ExxonMobil / Shell & Dash Inn, Maryland, USA (Dec 2010 – Feb 2018)

Managed retail stores, staffing, compliance, and safety protocols.

Assistant Hotel Manager

Quality Inn Hotel, Maryland, USA (Nov 2010 – Jan 2018)

Oversaw guest services, maintained property compliance.

Assistant Training Manager

Burger King, Maryland, USA (Nov 2009 – Oct 2010)

Handled training and quality checks for restaurant operations.

EDUCATION

B.Sc. Hotel & Tourism Management – Global Institute of Management, Mumbai

Diploma – Event & Hospitality Management – ICOES, Amsterdam ( USA)

INDUSTRY TRAINING

Park Hyatt Goa Resort & Spa – 6 months

Grand Hometel Hotel, Mumbai – 6 months

LANGUAGES

English, Hindi, Marathi

DECLARATION

I hereby declare that the information provided is true and accurate. References available upon request.

Place: Mumbai

Signature: Rakesh Yadav

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