Delivery Driver Customer Service
Resume:
Doris Yesenia Bustamante
Canoga Park, CA *****
*********@*****.***
Professional Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Delivery Driver
Grubhub-Canoga Park, CA
August 2021 to Present
• Pick up food orders for customers and deliver in a timely and courteous manner.
• Shop for customers at various stores and deliver orders.
• Ensured the safe handling and transportation of fragile or perishable items Delivery Driver
Walmart Spark Delivery-Canoga Park, CA
May 2022 to March 2024
• Delivered highest level of service to satisfy and retain customers.
• Used handheld device to scan orders, obtain route information, and navigate.
• Obtained signatures from customers upon delivery to confirm receipt of goods.
• Loaded and unloaded delivery vehicles with various products.
• Completed merchandise pick-ups at customer locations, verifying loads, checking paperwork and securing items against damage.
Retail Sales Associate
CVS Health-Pacific Palisades, CA
November 2018 to May 2019
• Restocked inventory as needed to ensure merchandise availability.
• Assisted customers with product questions, selections, and purchases.
• Set up promotional displays according to company guidelines.
• Organized and faced products on shelves and in displays to comply with merchandising standards.
• Utilized POS system to process cash, credit card, and mobile pay transactions.
• Performed opening and closing procedures, including counting cash drawers and securing store.
• Checked returned product condition before processing refunds Cashier/Customer Service
Dds Discount-Winnetka, CA
October 2017 to January 2018
• Collected cash payments from customers, charged purchases to customers' credit cards and provided customers with receipts.
• Stayed ready for customer needs by keeping stock organized, shelved and priced.
• Maintained clean, organized, and professional workspace in service area Cashier
Walmart-Porter Ranch, CA
September 2016 to January 2017
• Duties included assisting customers with purchases.
• Covered associates in Customer service for breaks and/or lunches.
• Duties there included refunds and/or exchanges, as well as Moneygram transactions. Customer Service Manager (CSM)
Walmart-Stevenson Ranch, CA
April 2014 to January 2016
• .Duties included supervising front and back end registers
• Assisted customers with refunds/exchanges and money transactions such as bill payment, money orders, Moneygram, etc
• Assisted Support Manager with go backs and zoned front end
• Daily audits on cash registers
• Managed customer service teams to ensure efficient and effective resolution of client issues.
• Monitored employee performance using real-time data and reports.
• Championed new policies and regulations to minimize production errors and incidents.
• Provided coaching sessions for employees struggling to meet performance targets or needing additional support.
Receptionist
L.P.V.M.C-Los Angeles, CA
June 2000 to July 2002
• Answered multi-lined telephones, data entry for MIS computer systems.
• Financial Billing and Medical Records.
• Scheduled appointments for patients as well as other clerical duties.
• Answered phones, data entry, and scheduled appointments. Cashier/Weighmaster
Pacific Coast Recycling-El Monte, CA
April 1998 to March 2000
• Weighed recycled material brought in by customers.
• Assisted customers with scrap purchases.
• Ran daily reports and made payouts to clients.
• Handled cash, data entry, filing typing and other clerical duties.
• Also dispatched drivers for bin pick-ups at various locations. Education
Medical Billing (Biller)
Career Colleges of America-South Gate, CA
October 2010 to July 2011
General (High School Diploma)
McAlister High School-Reseda, CA
March 1993 to June 1994
Trade school
Commercial Driver's License (CDL)
Class C
Expires: November 2027
State: CA
Skills
• Retail management
• Delivery Driver Experience
• Inventory
• Basic math
• Retail sales transactions
• Cash handling (10+ years)
• Van driver
• Customer service (10+ years)
• Microsoft Outlook
• Cash register
• Medical receptionist
• Cleaning
• Merchandising
• Medical office management
• Medical office experience (3 years)
• Bilingual in Spanish (10+ years)
• Math
• Communication skills (10+ years)
• Phone communication
• Driving
• Phone etiquette
• Client services
• Inventory control
• POS
• Stocking
• Computer skills
• Supervising experience
• English (10+ years)
• Sales
• Management
• Internal medicine
• Grocery store
• Packaging
• Windows
• Customer communication
• Handling customer service requests
• Retail sales
• Microsoft Office
• Time management
• Retail math (10+ years)
Languages
• English - Expert
• Spanish - Expert
• Bilingual
Links
http://www.linkedin.com/pub/doris-bustamante/28/763/846 Certifications and Licenses
Driver's License
November 2023 to November 2028
CDL
November 2027
CPR Certification
First Aid Certification
Contact this candidate