Customer Service Warehouse Operations
Resume:
Christan Phares
Nice to meet you.
Elk City, OK *3644
*******.*********@*****.***
Professional Summary
I currently have my bachelor's in business analytics and marketing working in warehouse operations running the customer service relations office, operating forklifts and other heavy machinery for building orders, loading trailers, moving trailers, and printing paperwork (BOL's) for drivers. I need a new job, however that fits accordingly with my new schedule. I can do anything, if I am shown the correct way, the first time.
Authorized to work in the US for any employer
Work Experience
Bar s
Warehouse Operation-Elk City, OK
February 2025 to Present
Generally, I operate heavy machinery such as the yard truck, forklifts, wrappers, and pallet jacks to build orders using a scan-gun to stage and pull pallets, and cases, for loading and unloading in a distribution facility. I am also voluntarily running the CSR (customer service relations) office because we are understaffed. Overnight I print bills of sale for drivers upon load completion and take phone calls as well as managing the yard as a yard driver. Yard driver consists of working with a tablet for notification of which trailer needs to go in which dock and moving the trailers into spaces if not being used. We all use radio communications for questions and verifications. I check and maintain the yard for cleanliness and safety and yard truck before hitching to trailers and backing them into docks for loading and unloading making sure the load is properly locked in and sealing the doors for delivery, as well as telling drivers when it is their turn to be loaded, also I am acting as a security guard when drivers refuse to leave. Secretary/Receptionist
Best Western Hotels and Resorts-Elk City, OK
September 2024 to January 2025
Ensuring good quality customer service in person or over the phone for marketing and to schedule bookings and take payments, cleaning the office, filing paperwork, checking in/out customers, auditing transactions, inspecting rooms for cleanliness, maintaining pool and pool side, and doing laundry. Server
Freds-Elk City, OK
January 2023 to August 2024
Take orders, establishing good quality friendly customer service, ensure quality food, and take payments, as well as all other server duties.
Salvation Army Volunteer
The Salvation Army-Elk City, OK
April 2022 to October 2023
Volunteer for the salvation army community care center in Elk City, Oklahoma executing correct and accurate data entry, digital/paper marketing, and charity event organization. I really made a difference here with all of my good ideas and brainstorming for acquiring donors equaling donations of up to 64,000 in 3 months.
Server
Denny's-Sayre, OK
September 2019 to December 2022
Server, taking orders, and payments, giving change, and making food ensuring good quality customer service. Also cleaned after my shift.
Master Merchandiser
Driveline Retail Merchandising-Elk City, OK
November 2017 to September 2020
Self-motivated 3rd party merchandiser for general stores. I acquired "plan-o-grams" and executed instructions quickly and correctly. I trained and led teams, gave breaks, made schedules, paid employees, audited stores, traveled the district which is 100 miles round-trip, built shelving and marketing displays and end caps, and replenished or discontinued merchandise, as well as all other 3rd party merchant duties (cleaning and shipping discontinued products). CSM/Cashier
Walmart-Elk City, OK
July 2012 to November 2013
Collected cash, supervised all other cashiers duties, and trained cashiers in their duties. Education
Business Management/Accounting/Analytics (Bachelor of Business Analytics) South University_Savannah Online-Savannah, GA
February 2015 to January 2023
Career readiness (College Degree)
Western Technical College-Burns Flat, OK
December 2015 to January 2016
Nursing (College Degree)
Western Technical College-Burns Flat, OK
December 2015 to January 2016
Business Administration (Bachelor's degree)
Skills
• Microsoft Excel (10+ years)
• Team development
• Pallet jack (1 year)
• Sales
• Financial Report Writing (6 years)
• Word Processing (10+ years)
• Restoration
• Organizational skills
• Hospice Care (7 years)
• Home Care (7 years)
• Marketing
• Training & development
• Technical writing (10+ years)
• Administrative Experience (4 years)
• Typing (10+ years)
• Planograms (8 years)
• Retail sales
• Time management
• Restaurant management
• Clerical Experience (10+ years)
• Hospitality
• Heavy equipment operation
• Nursing (7 years)
• Dental terminology (1 year)
• Project leadership (10+ years)
• Microsoft Powerpoint
• Attention to detail
• Mechanical knowledge (3 years)
• Farming
• Organizational management (10+ years)
• Negotiation
• Analysis skills
• Payroll (8 years)
• Customer service (10+ years)
• Kitchen experience
• Communication skills (10+ years)
• Construction
• Outdoor work (10+ years)
• Commercial Cleaning (10+ years)
• Vital Signs (7 years)
• Sales follow-up
• Vehicle maintenance
• Google Suite (10+ years)
• Service writing
• Databases
• Outside sales (3 years)
• Merchandising (8 years)
• Commercial driving (1 year)
• Quality Assurance (10+ years)
• Heavy lifting (1 year)
• Climbing
• Accounting (7 years)
• Food service management
• Kitchen management
• Microsoft Outlook
• Medication Administration (7 years)
• Pricing
• Forklift (1 year)
Languages
• Bilingual
• Spanish - Fluent
Certifications and Licenses
Bachelors Business Analytics
June 2023 to Present
Bachelor's in business administration/analytics/marketing Minor in psychology studies and accounting
National Carreer Readiness Certification
December 2015 to Present
This certification is to validate that I have received educational training that specifies in being college ready for career driven opportunities in corporate facilities. Certified 380+ Typing
December 2015 to Present
Awarded a state certificate for completing the most typed words. Driver's License
Certified Home Health Aide
CPR Certification
CNA
Contact this candidate