Administrative Assistant Customer Service

CAREER OBJECTIVE

Bilingual, goal-oriented, diligent, team player, and quick

learner. Seeking a position that will enhance my customer service and communication skills that I have acquired over the course of my career.

YANETH MONTES

Phone: 832-***-****

Email: *******@*****.***

Location: Houston, TX

EXPERIENCE

Administrative Assistant

NOV 2022 - PRESENT Jericho Foundation Repairs, Houston, TX

Create and confirm appointments for clients and prepare paperwork for inspectors.

Write-up estimates within QuickBooks and send to clients.

Create job warranties.

Telephone customer support to answer client questions and concerns. Administrative duties.

Human Services Technician - Remote

NOV 2019 - AUG 2022 Dept of Family & Protective Services, Palestine, TX

Provide transportation for clients to/from appointments.

Observe and supervise parent and child visits.

Complete appropriate forms and document concerning client contact into agency systems.

Maintain calendar for appointments, scheduling requests, and clerical deadlines.

Perform other administrative and clerical duties.

Member Service Representative

JUN 2018 - NOV 2019 YMCA of Palestine, Palestine, TX

Promote Memberships and Programs.

Clerical duties

Interview and provide tours to prospective members.

Administrative Assistant

AUG 2012 - JUN 2016 Cardinal Oilfield Services, Palestine, TX

Maintained and updated filing, inventory, mailing and database systems. Compiled employee time, production, and payroll data from time sheets. Performed data entry and administrative duties.

Managed accounts receivable and accounts payable

EDUCATION

High School Diploma Madison High School, Houston, TX LANGUAGES

English fluent

Spanish fluent

SKILLS

Problem Identification

& Resolution

Bilingual in English &

Spanish

Customer Service

Specialist

Data Analyst &

Reporting

Clerical Office Duties

Administrative Skills

Microsoft Office

QuickBooks

Marketing

Goal Oriented

Team Player

Contact this candidate