KASSAHUN ZELEKE
Germantown, Montgomery County, MD
571-***-**** ***********@*****.*** **********@*****.***
PROFESSIONAL SUMMARY
Results-driven Program Manager with over 10 years of experience leading community-based initiatives, case management, and early childhood development programs. Skilled in family support, staff supervision, curriculum development, and partnership building to promote child well-being, school readiness, and family engagement. Proven expertise in needs assessment, monitoring & evaluation, and fostering inclusive, nurturing environments aligned with state and federal standards.
CORE COMPETENCIES
• Case Management & Service Coordination
• Early Childhood Education & Development
• Family & Community Engagement
• Program Design & Implementation
• Staff Training & Supervision
• Policy & Compliance (Head Start, Pre-K, State Standards)
• Strategic Partnerships & Stakeholder Engagement
• Monitoring, Evaluation & Reporting
PROFESSIONAL EXPERIENCE
Case Manager
Community Support Services – Montgomery County, MD
May 2025 – Present
• Provide case management services to children and families, ensuring access to resources that promote early learning and healthy development.
• Conduct family needs assessments and develop individualized service plans.
• Collaborate with educators, healthcare providers, and community partners to coordinate care and support.
• Track client progress and maintain compliance with program documentation standards.
Case Manager
Behavioral Framework – Montgomery County, MD
Apr 2024 – Apr 2025
• Managed a caseload of children and families, supporting developmental, behavioral, and social needs.
• Linked families to community resources and early intervention services.
• Facilitated parent engagement sessions to strengthen child development outcomes.
• Monitored client progress and prepared reports for program evaluation.
Program Manager Monitoring & Evaluation Specialist
New Enlightenment Business & Research Services – Addis Ababa, Ethiopia
Jan 2016 – Aug 2023
• Directed early childhood and youth development programs impacting over 2,000 community members.
• Designed, implemented, and evaluated early childhood and family support initiatives.
• Supervised and trained staff on child development, inclusive education, and family engagement.
• Built partnerships with schools, NGOs, and stakeholders to expand early learning access.
• Ensured compliance with organizational standards and donor requirements.
Program Coordinator / Specialist (Public Health & Community Services)
Various NGOs & Community Programs
2010 – 2015
• Coordinated family-centered health and education programs with a focus on child development.
• Facilitated community workshops on early childhood education, health, and nutrition.
• Strengthened program monitoring systems to track outcomes for children and families.
EDUCATION
• PhD in Health Studies, University of South Africa
• MSc in Public Health, Hawassa University
• MSc in Demography, Addis Ababa University
• BA in Sociology & Social Administration, Addis Ababa University
CERTIFICATIONS & TRAINING
• Case Management Training – Ongoing Professional Development
• Early Childhood Development & Inclusive Education Courses
• Monitoring & Evaluation for Development Programs
SELECTED ACHIEVEMENTS
• Developed and implemented a child readiness program improving literacy/numeracy outcomes for 500+ children.
• Trained 50+ educators and caregivers on inclusive practices.
• Recognized for strengthening parent engagement and building sustainable family support systems.