Business Development Manager

Gerard Dickinson

Healthcare Business Development

323-***-**** **********@***.*** Los Angeles, CA www.linkedin.com/in/gerard-dickinson-63020813b

• Over 20 years of experience driving business development and cultivating lasting client relationships across multiple sectors.

• Expert in leveraging financial analysis and strategic partnerships to consistently achieve revenue benchmarks, approximating annual targets of ~$350K.

• Proven record of enhancing client bases and coordinating cross-functional teams, with strong networking, sales, and HR-related communication skills.

EDUCATION

Loyola Marymount University Los Angeles, CA

BA, Business Administration (Major) & Liberal Arts (Minor) SKILLS

Business Development & Sales: Business Development, Sales, Client Cultivation, Networking, Negotiation HR & Client Relations: HR, Communication, Interpersonal Skills, Customer Service, Hiring Analytical & Compliance: Financial Analysis, Data Analysis, Compliance, Regulatory Compliance, Metrics, Billing, Auditing Industry Specialization: Healthcare

CERTIFICATIONS

SEIU Union Steward Certification

Data Analysis Certification

OSHA Construction – Safety Certification

LANGUAGES

Spanish French

WORK EXPERIENCE

Creative Employment Services Downey, CA

Case Analyst Field Outreach Supervisor Feb 2025 - Jul 2025

• Analyzed mental health records and executed case analysis to develop community reintegration programs that improved individual engagement rates.

• Forged strategic partnerships to launch a 12-month community integration program for special-needs individuals, strengthening local healthcare collaborations.

• Directed IT/OT collaborations for tradeshows, training sessions, and onboarding initiatives, enhancing program performance through structured evaluations.

• Expanded healthcare engagement by coordinating community programs that supported special-needs populations and strengthened local professional networks.

Northwest Administrators Inc. Pasadena, CA

Internal Compliance Auditor Apr 2023 - Feb 2025

• Conducted pension and payroll audits for the Teamsters union, performing contribution and contract analysis to ensure compliance.

• Collected and identified $1M in penalty fees related to contract and pension violations while managing accounts.

• Executed 66 internal audits and recommended corrective actions to mitigate financial and compliance risks in collaboration with IT/OT departments.

• Partnered with IT and leadership teams to refine audit metrics, bolstering compliance monitoring and internal reporting. State of California (EDD) Remote, CA

Claims Specialist / Fraud Analyst / Auditor Aug 2020 - Aug 2023

• Partnered with fraud investigation units and IT divisions to analyze unemployment/disability claims, preventing over $500K in fraudulent disbursements.

• Conducted comprehensive case reviews, risk analyses, and compliance audits, streamlining benefits applications and customer service protocols.

• Utilized proprietary systems to refine fraud detection methods, thereby strengthening investigative processes and operational metrics.

• Streamlined investigative workflows by integrating cross-functional insights, reinforcing compliance and risk assessment efficiencies. City National Bank Irvine, CA

CCAR Compliance Analyst Auditor Aug 2017 - Aug 2020

• Led Commercial Capital Analysis Reviews (CCAR), delivering comprehensive reports to senior management.

• Audited 77 commercial loans to verify compliance with policies and regulatory standards.

• Transformed complex regulatory updates into actionable compliance procedures, reducing audit exposure.

• Collaborated with cross-functional teams to integrate evolving compliance standards, strengthening internal audit frameworks. Accountabilities Professional Group Century City, CA AML Compliance Analyst Auditor Aug 2016 - Aug 2017

• Conducted AML/BSA investigations for Banamex Bank, analyzing potential anti-money laundering violations and processing data requests.

• Identified and mitigated suspicious financial activities to prevent regulatory violations impacting significant assets.

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