Quality Assurance Document Control

[Chrystall L. Simpson]

[Jarrell, Texas] • [512-***-****] • *************@*******.***

Professional Summary

Detail-oriented and highly organized Document Control and Quality Assurance professional with over a decade of experience in regulated environments, including FDA-compliant manufacturing and healthcare. Proven expertise in document management, regulatory compliance, and team coordination. Recognized for bringing positive energy, adaptability, and strong interpersonal skills to collaborative environments. Committed to maintaining high-quality standards and continuous process improvement.

Professional Experience

Premier Research Labs – Austin, TX

Document Control / Regulatory Compliance Associate

April 2016 – May 2025

Upload BPR’s, Master Formulas, Work Instructions, Test Methods, SOPs, and Forms into ERP system.

Issue Change Control Numbers for all documents needed.

Record keeping for all Quality Management Systems.

Develop and approve label specifications in alignment with regulatory guidelines.

Create, update, and manage Batch Production Records (BPRs) for Manufacturing and Packaging departments; maintain document integrity within ERP systems.

Coordinate kosher certification projects, ensuring raw materials and finished goods are accurately documented.

Ensure compliance with GMP and GDP regulations (21 CFR 111).

Close out customer complaints and communicate resolutions to the Sales team.

Prepare Routing Sheets and coordinate third-party sample retain testing.

Senior Helpers – Round Rock, TX

Hiring Coordinator

2014 – 2016

Oversaw end-to-end hiring processes, including scheduling interviews and conducting candidate screenings.

Maintained compliance with state and federal employment regulations.

Developed and organized HR and personnel files.

Senior Helpers – Round Rock, TX

Certified Nursing Assistant (CNA)

2012 – 2014

Provided in-home patient care, assisted with daily activities, and conducted caregiver training.

Ensured a safe and supportive environment for elderly clients.

Heavenly Care Giver Services – Austin, TX

Office Manager

2007 – 2009

Managed daily operations including employee scheduling, insurance verification, and billing.

Conducted in-home client assessments and oversaw training and payroll submission.

Ensured compliance with long-term care documentation and licensing requirements.

Skills

Document Control & Records Management

Quality Assurance & Regulatory Compliance

Training Support & SOP Documentation

ERP Systems (Document Upload/Archiving)

Microsoft Office (Word, Excel, Outlook)

Interpersonal & Communication Skills

Problem-Solving & Critical Thinking

Fast Learner with Adaptability

Team-Oriented Leadership

Flexible Scheduling & Task Management

Professional References

Available upon request.

Education

Eastern Hills High School (GPA 3.5) Fort Worth, Texas

Honors English, Math

Austin Community College Austin, Texas 2003 - 2005

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