g
Skilled & Experienced Senior Manager
Health Care Administration & Quality Management Financial Management Project Management Contract Negotiations
Compliance Legal Regulatory Research NDA’s Personnel Management/HR Experience Data Analysis Data Base Management Business Process Management Operations Management Facilities Management Procurement & Purchasing Change/Cost Management Lean Six Sigma Diversity & Inclusion Strategies Pharmacy Supply Chain Management Business Development Lead on all Technical Specification Marketing and Policy Development Vendor Relations and Deals
Work with other Agencies on the Statement of Work Reviews/Closings
Project and Logistics Management Team Supervision
Seasoned and highly enthusiastic Senior Manager willing to advance a career on a top management level in health care, business, and legal field, provide exceptional service, and contribute towards the overall success and efficiency of a dynamic and progressive organization.
QUALIFICATIONS PROFILE
Highly organized, self-motivated, dedicated, and creative individual with extensive experience in providing strategic direction to efficient teams by coordinating, planning, and developing the full scope of business operations consistent with overall vision and goals of organizations. 10+ years of project management experience in the public health field, federal government programs. budget and project management skills in running complex, multifaceted projects, and grants.
Expert in Compliance with laws, rules, and regulations. Proven ability to handle multiple complex situations and work well under pressure, and as a part of a team to ensure optimal efficiency of programs and projects.
Proven ability to provide leadership at strategic planning advice at meetings, or with the various leaders within their respective practice areas. Ability to provide support to operations, administration, finance, and compliance departments. Experience with AML and Sanctions regulations, risks, and the ability to offer advice to clients.
Immense ability to rapidly assimilate job requirements and introduce new ideas, concepts, methods, and technologies to launch cutting-edge business solutions to achieve record-setting revenues. Work with community resources when collaboration requires their organizational support.
Excellent understanding of mission, functions, program policies, and procedures of various organizations with the ability to develop networks around the country. Experience with regulatory requirements including local and US laws, international and industry standards.
Education and training in STEM (School-based programs).
Subject matter expert for project teams and committees and can lead and manage multiple projects simultaneously.
Vast experience in overseeing and identifying problems and working cooperatively to arrive at mutually acceptable corrective actions to assure compliance. Ability to network with outside organizations to identify resources and opportunities for potential growth.
High degree of understanding, friendliness, courtesy, tact, empathy, concern, and politeness, and ability to develop and maintain effective relationships with people from diverse backgrounds.
Highly proficient with Microsoft Office Suite.
CORE SKILLS & STRENGTHS
d
Tenacious, proactive, and dedicated leader
Teacher: Marton ES-Grade 4-Math, Science & Health
Teacher: Judge Sylvania Woods ES- Grades 4-6 8/2018-2/2022
Substitute Teacher 2023-2024-PGCPS
Substitute Teacher/Contractor-DCPS 11/2023-6/14/2024-All Grades PreK-5th, Special Assignment for 5th Graders: Math Review/Teaching-MCAP
Exemplary interpersonal and communication skills
High degree of personal integrity
Great decision making and problem-solving skills
Diplomatic and decisive
Strong work ethic and insightfulness
EDUCATION
EJD Program Concord Law School Attended 4 years Health Law Concentration
M.A. in Health Care Administration/Personnel Management Central Michigan University, Mount Pleasant, MI Sigma Iota Epsilon Honors in Business Administration and Management
B.A. in Sociology/Psychology University of Maryland, College Park, MD
Alpha Kappa Delta National Sociology Honor Society
Approved to Serve as a Contractor for the District of Columbia Public School System (2022-2024)
LICENSE/CERTIFICATE
Maryland Teacher’s License Prince George’s County Public School System PGCPS “Golden Ticket Holder.” (Exp-6/30/2025)
Purchasing and Contracting Certificate Prince George’s Community College, Largo, MD
PROFESSIONAL TEACHING EXPERIECE
PRINCE GEORGE’S COUNTY PUBLIC SCHOOLS (PGCPS)-UPPER MARLBORO, MARYLAND
TEACHER MATH, SCIENCE & HEALTH 08/2022- 12/2024
Contract /Substitute Teacher Judge Sylvania8 Woods Elementary Current 02/2023
APPROVED CONTRACTOR WITH THE DISTRICT OF COLUMBIA PUBLIC SCHOOLS- EF8FECTIVE THROUGH MARCH 23, 2024. CURRENT: 11/2024-PRESENT
THE FISHING SCHOOL CONTRACT TUTOR: WASHINGTON, D.C.—05/22 – 08/2023
Tutoring students at Drew Elementary School & when assigned to C.W. Harris Elementary School. Worked with the assigned students on reading comprehension and vocabulary, writing and grammar, and knowledge skills.
Prince George’s County Public Schools (PGCPS)-Upper Marlboro, Maryland
Contract /Teacher Judge Sylvania Woods Elementary 8/2019 - 1/2022
Under contract to teach Reading, English, Social Studies, and Health to 4th- 6th Grade students. Provided guidance to each of the two classes of 53 students using the developed lesson plans for each content area. Collaborated with other teachers who specialized in working with students who required the extra time needed to complete their assignments.
Under a 10-month contract to work as the only assigned teacher to teach 109 students Reading, English and Language Arts. Responsible for ensuring that lesson plans for an entire week were available every Monday (or the first day of the work week.) Developed work plans based on data, and higher-level tasks discussed during collaborative meetings with other teachers. Held and attended morning meetings. Used technology to test students and administered the Maryland State tests as required. Attend meetings with other teachers as assigned by the administrative team. Successfully was recognized for advancing the 6th Gr. RELA students by improving their state test reading scores by two percent and their county reading test scores by seven percent.
PROFESSIONAL WORK EXPER8IENCE
American Health Lawyers Association (AHLA) VICE PRESIDENT OF PRACTICE GROUPS & DISTANCE LEARNING Washington, DC 12/2006 - 12/2017
Provided health and legal information to over 13,000 healthcare attorneys across the country, as well as high-profile training in the 16 practice areas. Demonstrated examples of practice management experience include working with Antitrust, Business, Law and Governance, Hospital and Health Systems, Labor and Employment, and Fraud and Abuse to name only a few. Provided revenue trend analysis and forecasted projections for those projects.
Provided direction for financial analysis and fiduciary reviews to assure appropriate workforce 2planning and management of the Practice Groups budgets. Justified and prepared budget submissions to the Board and executive managers of AHLA through personal contact with internal AHLA staff and members of the Executive Board Committee of AHLA. Conducted continuing program reviews and analysis to ensure effective management of office resources.
Forecasted future financial management needs and required project changes. Provided direction and support in the development of long-range goals for the Practice Groups such as strategic human capital planning, position classification, recruitment and staffing, employee relations, and staff training. Presented and negotiated budget proposals with the AHLA senior staff. Ensured that the results management processes and standard operating procedures fully supported the attainment of AHLA’s program goals and mission critical initiatives.
Assessed the needs, provided information or assistance, resolved problems, and satisfied expectations of various leaders including the general public, law firms and agency staff. Devised and delivered recommendations for executive decisions and Board-level presentations, thus generating consistent service revenues. Developed content in collaboration with the Practice Group leaders for all the educational and informational programs for the Association. Developed web-based materials for all education events held by the Practice Groups for their clients and hospital-based communities.
Cooperated with the Association’s conferencing company to implement quality assurance and interactive features in webinars. Ensured that email reminders for evaluations were completed and sent to all registrants; and that all comments were summarized and distributed to relevant parties. Prepared an excel spreadsheet on the revenue history for all Practice Group webinars and ensured that its content was updated after each webinar in a timely manner. Responded to verbal, written, and electronic inquiries from current and prospective members regarding the Practice Groups programs, procedures, and member/volunteer opportunities.
Developed content in collaboration with the Practice Group leaders for all the educational and informational programs of the Association including the 16 Practice Groups, 23 Affinity Groups, and 4 Task Forces.
Healthcare Financial Management Association (HFMA) TECHNICAL DIRECTOR Washington, DC 4/1998 - 12/2006
Was responsible for process reengineering, strategic planning, supply chain and contract management, proposal review, and training of CFOs and CEOs. Benchmarked operational plans for various product launches. Served as the key POC for Association workgroups including compliance, finance, managed care, payment and reimbursement, and association-wide activities. Represented the organization during educational and executive sessions in the development of senior-level policies and evaluation strategies for internal and external financial workgroups. Developed and implemented management strategies, results management processes, and standard operating procedures to support the Association’s program goals and initiatives. Conducted program reviews and analysis to determine program costs and budget management effectiveness. Ensured efficient management of office resources by determining needs for reprogramming of expenditures and modifying project activities. Evaluated technical information and advised colleagues on technical issues. Developed content, structured distance learning activities, and provided technical expertise on specific segments of the industry suc2h as Medicare and Medicaid payment regulations, managed care, employment trends, healthcare compliance, and financial controls. Determined resource requirements to achieve strategic goals in coordination with other organizations and departments. Maximized revenue by increasing the number of educational offerings to over 34,000 members. Performed the functions of Health Insurance Portability Accountability Act (HIPAA) Chair; and developed all HIPAA related products including e-Learning, white-papers, seminar programs, and audio-web conference calls, and launched them into new market segments.
INDEPENDENT EVALUATOR DISTRICT OF COLUMBIA DEPARTMENT OF HEALTH, ADDICTION PREVENTION & RECOVERY ADMINISTRATION WASHINGTON, DC
6/1996 - 6/1998
Provided contractual services to APRA and the District of Columbia Government. Provided an assessment of their programs funded by the federal government for services to the citizens of the District of Columbia. Was responsible for ensuring that all contracts were being followed as outlined in the scope of work and that the staff had the skills necessary to ensure the goals of the funded contract were being executed. Reviewed all reports and work processes to ensure the contract deliverables were submitted in a timely manner.
EXECUTIVE DIRECTOR CENTER FOR PRIMARY CARE, PREVENTION, AND SPECIAL POPULATIONS, KOBA ASSOCIATES/INSTITUE, INC., Washington, DC 6/1990 - 6/1996
Directed a staff of 60 that provided services to the residents of the District of Columbia. Monitored all contracts that were awarded to Koba by the federal government and the District of Columbia government. Managed all the teams to ensure all project goals were met. Established clear timelines/phases for reaching all the project goals. Met with staff regularly in and on-site. Prepared visual presentations of data and analysis. Prepared reports and presentations for senior leadership based on research plans, activities, findings and recommendations. Briefed senior level customers on research plans, activities, findings and recommendations.
DIRECTOR OF CLERICAL AND FACILITY SERVICES NORTH CAPITOL CENTER, KAISER PERMANENTE, INC., Washington, DC 5/1983 - 6/1990
Directed the entire health care facility staff daily. Was responsible for all the facility logistics to include ensuring the facility remained compliant with the local government codes. Processed 2all requests for materials with a staff of 25. Ensured all items were in line with the contract as signed and executed. Provided written reports to the VP of the facility on the operations and the flow of the patients who presented to the facility for care. Worked with the clinical staff to ensure all clinical requests were honored and that all if the stations were set for the flow of patients visiting the facility for treatment. Collaborated and worked with other directors to ensure that our operations were running smoothly and effectively. Worked with staff to develop policies and procedures that allowed for the execution of any process improvements that were needed. Evaluated all facility processes for constant improvement. Prepared visual presentations of data and analysis.
Prepared reports and presentations for senior staff based on research activities, findings, and recommendations. Briefed outside clients on research plans, activities, findings, and recommendations. Established department goals and objectives and adhered to department policies, procedures, quality standards and safety standards. Complied with governmental and accreditation regulations. Ensured that any consumable products or supplies were rotated regularly and accurately controlled to reduce the number of items that were being stored, and to deal with the expirations and waste within an inventory location. Coordinated product recalls. Ensured that all stock for examine rooms and surgical areas were fully stocked and ready for in/out procedures. Monitored all levels/quantities of inventory and review with each end-user on a periodic basis report results to the VP of the facility and Facility Services. Participated in multidisciplinary teams as appropriate. Performed all duties as prescribed by the federal, state, and local governments. Performed other duties as assigned.
MEMBERSHIPS & AFFILIATIONS
Volunteer Advisory Board Member Scientific Journals International (SJI)
Member American Health Lawyers Association
Member Healthcare Financial Management Association
Technical Advisor Healthcare Financial Management Association
Expert Consultant The Council of Advisors (Member of the Council of Legal & Regulatory Affairs)
Former Commissioner Mar8yland DHMH Board of Pharmacy (Appointed by the Governor of MD) 2013 - 2017
Member The International Women’s Leadership Association (IWLA)—Recognized as a Woman of Outstanding Leadership and Contributions to Family, Career and Community
Member The National Association of Professional Women—Recognized for Demonstrated Excellence and Dedication in the Profession
Former Member State Board of Social Work Examiners (Appointed twice by the Governor of MD) 2005 - 2013
Former Committee Member Elizabeth Seton High School
Member MC Counsel Association
Member Robinson & Associates International Inc. (RAII)
REFERENCES
Christine L. White, AHLA Board of Directors: Vice President-Northwell Health.
Phone #: 516-***-****
Email: *******@*********.***
Dawn Crumel-Former AHLA Board Member/Executive Committee Member: In-House Counsel-Vanderbilt Medical Center.
Phone #: 615-***-****
Email Address: ****.*.******@****.***
n