Adriana Montoya
*** **** **** ** ******** NJ ****3
*****.*******@*****.***
OBJECTIVE:
To obtain a exciting position that enables me to enhance my human relations skills, as well as associate with individuals who enjoy working productively and developing within a company.
SUMMARY OF QUALIFICATIONS:
•Enthusiastic, highly motivated team player that will work effectively in demanding environments.
• Ability to train, and supervise other employees by acting, and creating solutions through effective communications.
•Fluent in Spanish/English (Read, write and speak)
EDUCATION:
Civil Engineer, bachelor’s degree, 1997 Universidad Nacional – Medellin, Colombia
EXPERIENCE:
Minaris Pharmaceuticals
Data Entry/ Lab Assistant 04/2021 - Present
Date entry, office assistant, filing, copies, and organizing.
Review and oversee QC procedures.
Manage and monitor purchases and shipments of orders for general supplies.
Adhere to core values, safety, compliance policies and procedures.
Coordinate and track corrections for department documents.
Support investigational work performed by compliance investigators.
Bio-References, Elmwood Park, New Jersey
Specimen Handler, 05/2020 – 01/2021
•Receive, identify, label and process specimens as required for processing.
•Enter demographics, transcribe and review all specimen data into the laboratory information system.
•• Recognize specimen problems and refer to designated personnel.
•Adhere to core values, safety, compliance policies and procedures.
•Maintain production goals to ensure hourly specimen flow to the labs are consistent
Las Mallas de Seguridad, Medellin, Colombia SA
Sales and Training 2012 – 2019
•Applied my background in Engineering with installation of safety nets.
•Customer Service representative.
•Served as Liaison between clients and management.
•Provided translation (Spanish and English) as needed.
Hackensack University Medical Center, Hackensack, NJ
Customer Service 2005-2012
•Effective in handling office and administrative tasks.
•Efficient in managing appointments, scheduling, and organizing.
•Played a significant role working with staff and patients and overall customer satisfaction.
•Provided translation (Spanish and English) as needed.
•Worked closely with the Department of Consumer Affairs in order to achieve optimal patient satisfaction.
•Performs timely resolution of patient inquiries/complaints, via telephone, in person, or in writing
•Greeting all outpatients and visitors, determining the reason for their visit to the Department and assists as appropriate
•Assisting patients as necessary, calling for lab results, transportation and prescriptions
References available upon request