Customer Service Medical Assistant

Tarya Joseph

704-***-**** *****.******@*****.*** IG: @taryajo

Experience

Medical Assistant

Novant Health Northlake Dermatology – Huntersville, NC July 2023 – September 2025

Assist dermatologists with patient care, including medical history intake and procedure preparation.

Educate patients on skincare treatments and post-procedure care.

Maintain accurate patient records and ensure compliance with medical protocols.

Provide a welcoming and professional environment for patients in a high-volume practice.

Beauty Advisor

Sephora – Charlotte, NC September 2023 – January 2025

Delivered personalized product recommendations and luxury customer service.

Educated clients on beauty products and skincare, enhancing their shopping experience.

Assisted in meeting sales goals through upselling and suggestive selling techniques.

Maintained store presentation, restocked inventory, and ensured a clean and inviting retail space.

Bartender

Gilly's Sports Bar – Dunwoody, GA May 2022 – July 2022

Crafted cocktails, served beer and spirits, and maintained a high-energy atmosphere in a fast-paced sports bar.

Provided excellent customer service while efficiently handling high-volume crowds.

Processed payments accurately and balanced cash registers at the end of shifts.

Maintained cleanliness, restocked supplies, and ensured compliance with alcohol service laws.

Server

Viva Chicken – Concord, NC July 2017 – August 2019

Assisted customers with understanding and choosing from the menu

Ensured that customers were satisfied with their meals and service

Assisted in resolving conflicts pertaining to customer satisfaction

Handled cash

Education

Bachelor of Science in Biology

Spelman College – Atlanta, GA August 2018 – May 2022

Certifications

Certified Medical Assistant (CMA) – National Healthcareer Association (NHA)

Skills

Cocktail preparation

Customer service & hospitality

High-volume bartending

Cash handling & POS systems

Sales & upselling techniques

Inventory management & restocking

Team collaboration & fast-paced adaptability

Patient care & medical assistance

Skincare & beauty consultation

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