Project Manager Management
Resume:
Mark A. Goffe
*********@*****.***
La Plata, MD 20646
PROFESSIONAL SUMMARY
Experienced Project Manager with proven skills leading complex initiatives and with deep skills in web applications, testing, data analysis, documentation, and diversity. Commended for outstanding teamwork and leadership abilities, collaborating with teams to provide excellent customer satisfaction. I connect well with people from many different backgrounds, and offer a pleasant, friendly, and professional demeanor to whomever I encounter.
SUMMARY OF PROJECT-RELATED SKILLS AND EXPERIENCE
Combines technical qualifications in project management, web application testing, and applications support with a strong proficiency in problem solving.
Designs and executes project plans, including gathering requirements, agile development, unit and acceptance testing, and training.
Possesses strong verbal communication, writing, listening, and analytical skills with the ability to follow procedures, collaborate with management, updating work status, following up on action items, working creatively and analytically in a problem-solving Agile environment.
Uses Word, Excel, SharePoint, and database management software to produce a variety of documents to be delivered and collaborated with staff.
Uses excellent troubleshooting and customer-handling skills to meet project goals, ensuring customer satisfaction.
Ability to handle multiple projects tasks simultaneously by collaborating effectively with other teams.
PROFESSIONAL EXPERIENCE
Peraton, Inc. / Northrop Grumman Corp. June 2015 to March 2025
Project Manager/Team Lead/Quality Assurance Testing February 2020 to March 2025
Role and responsibilities for the Internal Revenue Service Customer included:
Managed day-to-day operations of the 16-member team, collaborating with team members and facilitating tasks and requirements.
Met weekly with federal Project Manager to discuss project status and any issues/concerns.
Met bi-weekly with federal stakeholders to review project accomplishments, ongoing/planned activities, staff updates, and risks/issues.
Met bi-weekly with federal Project Manager and Contracting Officer’s Representative (COR) to review funding details, project activity.
Created, maintained, and executed user test cases to ensure user requirements are fulfilled.
Collaborated with software development engineers to build a deep understanding of features and architecture.
Performed user acceptance test with customer to achieve sign off on all requirements.
Hosted monthly user group meeting with customer to demonstrate the application.
Project Coordinator/Data Management Analyst II October 2015 to Feb 2020
Role and responsibilities for the Commodity Futures Trade Commission (CFTC) included:
Obtained and analyzed financial data to identify data quality problems and made recommendations to CFTC management for consideration and resolution.
Loaded financial data to the SQL Server DB and/or SAS DB.
Used SAS analytics and SQL to analyze complex financial data as well as identified data quality issues.
Created, maintained, and executed test plans.
Delivered meeting minutes, weekly project status reports, and project plans to customer.
Assisted team to complete analyst tasks to fulfil team goals for customer satisfaction.
Created, maintained, and organized project tasks list to track due dates for responsible parties.
Created detailed tasks, so items are understandable and actionable when presented to the CFTC project management staff.
Assisted CFTC project management staff with team communications.
Attended daily/weekly meetings with the purpose of helping the project manager log tasks items and ensured tasks items are properly captured in the task list document.
Used MS Project to assist CFTC management staff in both the development and maintenance of project management documentation.
Technical Writer/Tester/ETL Engineer June 2015 to October 2015
Role and responsibilities for the Internal Revenue Service include:
Maintained detailed technical documents for the customer.
Executed software tests and analyzed the validity of results.
Reviewed and edited user guides, design documents, and other project deliverables.
Created and maintained project knowledge content for supported systems and software that is used by the technical support personnel and end users.
Attended program meetings to develop meeting minutes/action items and action item resolution.
Documented procedures for test validation.
EDUCATION / CERTIFICATION
B.A.: Mathematics
University of Virginia
Cybersecurity and Awareness Training
Privacy Awareness Training
Ethics and Compliance Training
Accenture Leadership Award
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