Data Entry Workforce Development

KRISTIN FERGUSON

PO Box ***, Saint Johns, AZ ****6 928-***-**** ************@*****.***

Detail-oriented, resourceful, and emotionally attuned office professional with a solid foundation in billing, financial tracking, data entry, document management, and administrative coordination. Known for creating clear systems, resolving discrepancies with empathy, and maintaining accurate records in fast-paced, demanding, and challenging environments. Seeking a billing role where precision, communication, and structure are valued.

WORK EXPERIENCE

City of St. Johns - Project Navigator/Workforce Development/Accounts Payable November 2023-Present

Summit Regional Medical Center - Health Unit Coordinator September 2021-March 2024

Judicial Administrative Assistant/Court Administration/AZTEC Field Trainer January 1999-September 2021

Processed invoices and tracked payments for multiple vendors and clients

Maintained accurate financial records and reconciled monthly statements

Responded to billing inquiries with clarity and care, resolving discrepancies efficiently

Created internal checklists and signage to streamline billing workflows

Managed scheduling, document management and filing, and onboarding materials

Supported grant reporting and budget tracking for community initiatives

Designed printable templates for waivers, intake forms, and financial logs

Developed and taught workforce development classes

Prepared patient/client charts ensuring data entry accuracy

Microsoft Excel, Microsoft Office, Polarus, EPROS

Team collaboration and cross-department support

Clear, professional email and phone communication

Enrolled clients in workforce development courses

Assisted Clients with Enrollment in and taught Workforce Development Courses

Audit Preparation, Internal Controls, Daily Census, Weekly and Monthly Reports

EDUCATION and LEADERSHIP

Thatcher High School, Diploma 1983

16 hours of continued compliance re: document retention and operations compliance 1999 to 2021

CPR

HIPAA Compliance Training

Eastern Arizona College Advisor Board

Business and Vocational training board from 2008 to 2015

Chairperson of the Board from 2012 to 2015

SUMMARY OF INTEREST

I am drawn to this billing position because it aligns with my passion for creating order, clarity, and care within administrative systems. With a background in financial tracking, document design, and customer support, I bring both precision and empathy to every task. I thrive in roles where accuracy matters, and communication is key—especially when resolving discrepancies or supporting clients. I am excited by the opportunity to contribute to a team that values accountability, structure, and service, and I am confident that my experience in organizing workflows and maintaining detailed records will be an asset in this role.

“Committed to clarity, care, and accountability in every transaction.”

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