CHRIS KEARNS
Atlanta, GA P: 470-***-**** E: ***********@*****.***
LI: www.linkedin.com/in/kearns1103
Technical Program Manager
Summary: A Seasoned Project manager, with a track record of leading enterprise-wide technology initiatives that drive business transformation, Adept in scaled Agile frameworks, stakeholder collaboration, and cross-functional team leadership. Proven ability to serve as a liason between technical and business teams. Manage complex budgets and implement innovative process improvements that enhance operations efficiency and customer value. Known, for delivering projects on time, within budget and align with Strategic goals.
Core competencies
Scaled Agile and Scrum Methodologies
Cross Functional team Leadership
Strategic planning & Execution
Budget management & Stakeholder Engagement
Business process improvement
Technology portfolio Oversight
Risk Mitigation & Issue Escalation
Lean/transformation initiatives
Areas of Expertise
Project Manager / Technical PM - Agile and Waterfall end to end project delivery • Power BI SAFe • Azure • IWMS technology • Digital Transformation • Jira/Confluence/Visio/Salesforce • Power BI & data analytics • SDLC product delivery • Six Sigma/Agile • Work Breakdown Structure • MS Suite • Release Train Engineer • Road Map Dev • Power BI • Power BI • Monday.com • Business Analyst • KANBAN • ALM •SDLC •SDLC • Reporting tool • ppr • Workday • Microsoft Project • NIST 800
Nov 2023 - Current
Ponce Presbyterian Church
Building Manager
Manage daily operations of facility, enduring seamless functionality and tenant environmental consistency.
Oversee maintenance teams and external vendors, scheduling repairs, renovation and routine Inspections,
Ensure compliance with local and city building codes, safety regulations and environmental standards
Developed and enforced security protocols, improving building safety and emergency preparedness July 3 – Oct 2023
Manges capital project projects varying in budget
Sonata-Software Truist
Technical Project Management Independent Contract work (slated for a 3-year project* cancelled)
July 2023- March 2024
Experis/Bank of America Delivery Lead Agile Project Manager Deployment Lead
Delivery Lead - Worked with a major Financial global client to lead complex infrastructure and software projects, leading design and Agile end to end project initiatives.
Lead end-to end deployment processes for enterprise application, enduring seamless rollouts with no downtime or defects after deploying in production
Led end-to-end delivery for wealth management platform upgrades, enhancing portfolio reporting and client onboarding tools across multi-regional deployments.
Managed $5M technical programs to consolidate legacy wealth systems, improving advisory efficiency and reducing operational risk.
Oversaw Agile project lifecycle for digital client experience enhancements, reducing onboard time by 35% and increasing client satisfaction scores.
Acted as primary liaison between product owners, compliance teams and third-party vendors to align deliverables with evolving business requirements.
Partnered with front-office wealth advisors and portfolio managers to translate complex investment workflows info scalable technology solutions.
Championed adoption of modern cloud-based tools (AWS, Azure) and DevOps practices to streamline release cycles improve platform resilience.
Directed implementation of CRM integrations, secure
API frameworks and data pipelines for high-net-worth client servicing platforms.
Coordinated cross-functional teams to plan, execute and validate deployments across multiple environments
Managed version control, release schedules and rollback strategies to mitigate deployment risks.
Led workday implementation projects
Led Agile efforts, including Scrum efforts along with developing Agile methodology programs for financial initiatives. Chaired design thinking workshops to determine Archetypes to create UX strategy as well as applied change adoption methodology and tools for Alternative Work initiatives.
<Lead the delivery of high-impact projects across multiple teas and geographies, ensuring adherence to scope, timelines, regulations and budgets.
Define and implement Agile frameworks (Scrum, SAFe, Kanban) to optimize efficiency and collaboration Executes defines project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators.
Leads and plans projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion.
Reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders.
Oversaw Agile project lifecycle for digital client experience enhancements, reducing onboard time by 35% and increasing client satisfaction scores.
Acted as primary liaison between product owners, compliance teams and third-party vendors to align deliverables with evolving business requirements.
Coach teams on Agile principles and best practices
Help teams identify and remove impediments to progress
Assist teams in developing and refining their Agile processes
Guide teams in developing and executing effective user stories
Help teams identify and prioritize customer needs
Oct 2021- March 2023
North Highland
Scrum Master Project Manager Program Manager Deployment Lead Release train Engineer
Scrum Master/Deployment Lead – Led multiple technology scrum team efforts, consulting with Executive and project stakeholders to define and prioritize project requirements and definition for programs for successful and measurable project delivery.
Led scrum and agile development teams for Technology, Healthcare and Financial Organizations; Responsible for setup, maintenance and delivering measurements in a Jira Environment, coaching teams to understand and become self-organized. Led project management efforts for cloud, Workday, infosec and SAAS technology project initiations and implementations. Led Cloud integration team, creating tools and process, and practice for new CRM tool w/data integration with data locality prioritization. ensuring Product managers/owners and technical owners/architects execute assigned delivery tasks and activities, developing product roadmaps to inform feasibility. Translated and guided the scrum teams developing requirements and acceptance criteria to determine success of product solutions.
Manage project lifecycles from initiation to deployment using agile, scrum and waterfall methodologies
Developed detailed project roadmaps, timelines and resource plans to ensure seamless execution.
Technical PM lead responsible for planning, organizing, monitoring and controlling projects using appropriate tools and techniques to ensure efficient and effective project completion.
Engage and manage communications with business leaders, program leaders, organizational stakeholders supporting sponsors in executive presentation and alignment activities
Developed and led team schedule & sprint plan alignment and dependency identification, guiding creation of consolidated project planning and delivery views
Directed end to end implementation of scalable data-lake solutions, enabling the integration of structured and unstructured data form diverse sources to support the new partner on-boarding efforts.
Engage w/ Infosec team to develop User stories for compliance research and adherence to adhere to FedRamp framework for measurable acceptance criteria.
Lead end-to end deployment processes for enterprise application, enduring seamless rollouts with no downtime or defects after deploying in production
Coordinated cross-functional teams to plan, execute and validate deployments across multiple environments
NIST 800
Clients: LPL Financial – TPM 7.21- 10.22,
Program Manager.
Led the delivery of High-impact projects across mutiple trains a, enduring adhrecnce too scope, timelines, regulations and budgets
Collaborated with Senior executives, business units and technology team s to align delivery with strategic outcomes and align with corporate strategies
Acted as primary liaison between development, operations, and stakeholders to align deployment activities to align with business objectives
Conducted deployment readiness assessments, including system health checks, user acceptance (UAT)and Go/no. Go decision meetings
Facilitated post deployment retrospectives to analyze issues, optimize processes and improve future releases.
Agile Coach Western Union
Western Union _ Agile maturity assessment coach
Led enterprise –wide Agil Maturity assessments to evaluate team program and d portfolio-level agility.
Developed and implemented Agile assessments to measure adoption, performance and continuous improvement opportunities
Analyzed team dynamics, delivery cadence and Agile metrics(velocity, cycle time, end timeallocation) to identify gaps s and areas for growth
Provided executive-level reporting on Agile maturity insights and strategic recommendations for scaling Agile practices
Coached teams, Product Owners, Scrum Masters and leadership on Agile principles, lean thinking and best practices.
Deigned and facilitated workshops, training sessions and hand-on coaching to teams transitioning to Aile methodologies
Established communities of proactive to enhance Agile knowledge sharing and collaboration across teams.
Agile PM 12.22 – 1.23 Astra Zeneca Agile Coach/SM - 01.23 – 3.23
Inhabit Design, Atlanta, GA
May 2015 – July 2021
Director of Project Management/Scrum Master
Worked with a multifaceted variety of global clients to devise, design, and implement global workplace solutions and real Estate projected initiatives, defining user stories and deliverables. Led and facilitated design thinking workshops and Scrum efforts. Project management lead in developing non-technical and technical programs for global client initiatives. Chaired design thinking workshops to determine Archetypes to create UX strategy as well as applied change adoption methodology and tools for Alternative Work initiatives.
Enabled clients to seamlessly move from siloed to open collaborative workplace, deftly creating inter-departmental alignment and increasing internal departmental collaborations for companies.
Led overall agile leading merging and acquisition project management activities ranging from planning to execution to completion in line with the set deadline
Leveraged industry knowledge and expertise focusing on related workplace technology tools/software for Enterprise solutions, visual communications and workplace management services.
Clients: ODB, Ricoh, MSP), Five Star Office
Sony Mobile, Atlanta, GA
Jan 2012 – May 2015
Senior Project Manager,
Administered all facets of global workplace projects.
Managed real estate budgets for the Americas region along with directed all real estate construction project activities, including team and communication strategy ranging from market selection through implementation globally. Implemented workplace technology solutions that measured utilization and patterns of usage with consistent IWMS practices.
Orchestrated and presented business cases to executive leadership along with partnering with stakeholders to develop portfolio strategies, leading merging and acquisition, including disposal initiatives.
Provided strategic guidance and leadership to large near-shore and offshore project teams for project/workplace planning team and transactions. Fostered executive relationships, leveraging subject matter expertise, and executing corporate initiatives.
Led a successful global rollout of new technology and digital transformation revamping virtual collaboration processes that enabled international partners to review and comment on implementation.
EDUCATION
Bachelor of Science, Indiana University of Pennsylvania – 05.89
CERTIFICATIONS PMP 1955272 – 8.12.16 SAFe 6 Agilist 1.26.24 SMC 734021 01.25.23 SPOC LEED AP