Supply Chain Customer Service

SYED USMAN JAWAID

GULZAR-E-HIJRI, KARACHI, PAKISTAN

MOBILE: +923*********

EMAIL: **********@*****.***

OBJECTIVE:

Interested in an opportunity to work diligently in a well-reputed organization where my abilities, skills, experience and exposure can be used for mutual benefit. PROFESSIONAL EXPERIENCE:

JUNE 2021 – PRESENT MANAGER PLANNING AND LOGISTICS – ROCHE PAKISTAN SUCCESS STORY

Nominated for “Future of Health Care Award -2022” for revamping the whole Supply Chain

KEY RESPONSIBILITIES

Lead the Demand planning / Supply planning and S&OP process by involving all key relevant stake holders and gathering required inputs for finalizing consensus-based forecast.

Leading whole material planning, in bound logistics department and custom clearance

Revamping the planning and logistics process and ensuring that set KPI’s are met

Providing continuous improvements recommendations and leading their implementation

Continually assessing external and internal benchmark and best practice trends and innovations with leading edge solutions considered, which transverse across the IBP process, where these would provide a competitive advantage

Ensuring S&OP process capability requirements are defined, gaps and pain points identified, and recommendations made to address areas of concern, partnering to drive delivery

Closely coordinate with other departments as required to ensure smooth flow of operations and new initiative deployment

NOV 2022 – OCT 2023 GLOBAL LOGISTICS BUSINESS PARTNER (25%) – ROCHE GLOBAL KEY RESPONSIBILITIES

Part of Global Logistics Excellence Team

Analyzing the Roche global warehouse strategic constraints

Building a platform and self manage team to standardize / visualize capacity forecasting which can suggest investments and foresee upcoming storage challenges through out the network.

Creating transparency, enhance visibility and strengthening the warehouse community.

Establish appropriate performance management measures, criteria, segmentation, targets, tracking process and tools

3PL contracting and management

Co-ordinate and facilitate Steering Committee i.e. ensuring agenda items are agreed, appropriate presentation material prepared and distributed in time, recording actions and following these up as appropriate.

MAY 2018 – FEB 2021 MANAGER SC (PLANNING, PROCUREMENT, WAREHOUSING, SC OPTIMIZATION

& IMPORT/EXPORT) – BASF – PAKISTAN

SUCCESS STORY

Supply Chain Manager for a new Business

ERP implementation country lead

Work Stream Lead for company transition

Increased demand accuracy by 14% in 2018 over 2017

Kept open inventory below target i.e 1.3m euro in 2018 against 1.65m in 2017

Maintained delivery reliability (OTIF) at 95% in 2018

Kept inventory days (pDIV) along side target in 2018 i.e 85 days.

Closed at only 0.1% expiry stock in 2018

Minimized inventory write off in 2018 over 2017

Reduced demurrage by 27% over 2017

KEY RESPONSIBILITIES

Leading whole Supply Chain

Coordinate all supply chain related activities required for smooth operational go-live for project business.

Act as single point of contact with functional teams and country business teams with regards to new project.

Ensure all the interdependencies among various functions in SC and Logistics work-stream are well executed.

Leading custom clearance function

Organize and participate Regional S&OP meeting

Act as the regional representative for transition of business model from for project portfolio

Monitor order and supply status for Indent business and act as a regional coordinator for any escalation topics

Validate and challenge the 36-month master planning for selected product portfolio.

Challenge/ validate APO forecast with the country operational business planner for the selected portfolio

Maintain R3 & SNP planning related master data like lot size, safety stock, lead time, procurement type etc.

Regular interaction with supplying countries & filling site on production & delivery schedule

Contribute to the preparation of monthly regional supply review meetings

Support in new product launches (NPL) activities

Manage and optimize business unit inventory profile and make recommended adjustments to forecast and target.

Representing the company in negotiating contracts and formulating policies with suppliers based on the best quality for the lowest price

Reviewing purchase orders and contracts for conformance to company policy

Following up to check if the production received what is needed, when and where it is needed

Manage, monitor and report on Procurement KPI’s

Implementing Vendor Management

MARCH 2017 – MAY 2018 PLANNING MANAGER & PROJECT PLANNING LEAD (ENGINEER) – DAWLANCE

(ARÇELIK) – PAKISTAN

SUCCESS STORY

ERP transition from Oracle to SAP

Successful implementation of Global SC structure and KPIs

Successful closure of gas technology change project in Dawlance (R134a to R600) with in time line.

Successful vendor development for each part (compressors, evaporators, condenser etc) KEY RESPONSIBILITIES

Implementing S&OP cycle

Manage whole Demand, Supply Planning & MRP for 3 BU and outsourced for over 1500 retail SKUs

Leading gas switch over project in Dawlance

Making the long and medium term Plan for the plants and adjusting the rough cut capacities.

Long Term plan concludes the Budget values for both Production and warehouse teams to calculate the effective working conditions.

Prepare, Review and revise production and fulfillment plans (including export planning) as required by changes in the sales forecast or manufacturing schedules.

Vendor scheduling and supplier communications in order to maximize production efficiencies by maintaining a supply of materials into the business whilst minimizing working capital.

Development of machine parts with engineering

Development and evaluation of new vendors for operations

Procuring all the capex items for technology change

Procuring all the opex items for project

MARCH 2015 – JAN 2017 SUPPLY PLANNING AND DISTRIBUTION - HEPWORTH / GEORG FISHER - UAE SUCCESS STORY

Planning for the sales growth of more than 9% over 2014

Implemented successfully SnOP cycle

Implemented item categorisation and Planning Horizons.

OTIF implementation

SOP implementation for outsourcing pipes and fittings

Increasing efficiency by reducing change overs.

KEY RESPONSIBILITIES

Leading S&OP cycles, Demand Planning Meetings, & Business Unit Meetings

Responsible for handling 4 brands, comprising 750+ retail and industrial SKUs

Converting unconstraint demand plan to 3 months rolling constraint plan and developing MPS through it.

Generating monthly production plan from Master Production Schedule and converting monthly plan to daily bases hence reducing change over and production losses.

Generating MRP from MPS through BOMs and managing inventory for FG, RM & PM accordingly.

Ensure the volumes forecast is in line with the sales and marketing building blocks, agreed in S&OP

Responsible for measuring and reporting Forecast Accuracy to the designated parts of the business.

Perform weekly monitoring of the forecast against shipments and modify the quarterly forecast to account for supply constraints and changing market dynamics.

Sharing schedule with procurement team for timely material availability.

Monitor distributor stocks, VMI (for SEWA, DEWA, NPCC and ADNOC ) on weekly/monthly basis

Drive improvements within the S&OP process to contribute towards optimization of the process, customer service, supply chain efficiency, and improve net working capital MAR 2012 – MAY 2014 JUNIOR MANAGER – SUPPLY CHAIN – PROCUREMNT, CUSTOMER SERVICE PLANNING AND WAREHOUSING

IFFCO KSA

SUCCESS STORY

Implemented Oracle order to cash as a Super user.

Victoriously elevated PP conformance to 76% from July 2013 to Jan 2014.

Fruitfully implemented APS and collaborative forecasting with Pepsico and Pinehill.

Took initiative of developing SOP for co packer management and implemented on plant site.

Lead implementation of Distribution Requirement Planning and improving OTIF by 17% to date.

Declared youngest employee achieving appreciation reward for Highest Sales in (March 2014).

Propitiously reduced Change Overs from 13 to 3 within a time span of 5 month starting from Jan 2014.

KEY RESPONSIBILITIES

Key user for PP/PS, Purchasing and OTC (oracle).

Work closely with sales teams to prioritize customer dispatches.

Monitor daily factory supply and outbound 3PL for timely replenishment.

Ensure and maintain safety stock levels of PM/RM to service production plans.

Responsible for generating 8 quarter rolling un-constrained demand plan SKU-wise on weekly basis.

Review and monitor non-moving/slow moving stocks and escalate for liquidation well ahead of expiry.

Management of MPS to align with sales forecasts considering lead times, inventory and safety stocks

Owner of designated S&OP processes to include 3-24 month planning horizon along with capacity planning.

Provide efficient service level to sales orders of key account customers (Hyperpanda, Indomie, Pepsico, Unilever and Astra).

Maintaining forecast bias with target of +/- 5% by using the forecast bias loss tree and focus action plans to eradicate the root cause of losses

Manage production planning and ensure optimal level of finished goods availability in regional warehouses for: 21 retail SKU’s & 5 bulk SKU’s.

Managing new product initiatives, customization activities and promotions for our brands per sku and product phase-outs in a highly seasonal sales environment.

Responsible for weekly and monthly production planning of 3 production units i.e. “ Canfilling / Refinery Filling / Oil Refinery” to ensure on time availability of sku’s

Ensure continuity of supply to customers through co-ordination with Production, Purchase, and Logistics and maintain KPI achievement of (on-time in full delivery) within defined service levels. APRIL 2011 – MARCH 2012 TRAINEE – PRODUCTION EXCELLECNCE- MIDAS SAFETY PAKISTAN

SUCCESS STORY

Cycle time, total cost and labor cost reduction in two packaging sites.

Worked as a team leader to bring 3 manufacturing sites from 2Ơ to 3Ơ level.

Successful SAP go live as a team leader with co-workers’ team and IBM in 9 months only. KEY RESPONSIBILITIES

Super user in SAP implementation. (APO)

Lean manufacturing and Six sigma implementation.

Reviewing Weekly and Monthly Plan vs Actual and the causes of deviation.

Ensuring demand stability by calculating RM/PM forecast to meet JIT objectives.

Guaranteeing PP conformance by coordinating with procurement for RMPM availability. ADDITONAL PROJECTS:

APRIL 2015 – JAN 2017 PROJECT ENGINEER – PPL GAS PLANT (GMBHT -2) - UAE

Designing and procurement of Capex and service item for Ghambat 2 site (PPL gas processing plant):

Compressors, Generators

Pumps, valves

Firefighting system

DCS and pneumatic system

Heat exchangers and towers

EDUCATION:

JUNE 2019 MBA

SZABIST UAE and Karachi

JULY / OCT 2018 NEGOTIATING / STRATEGIC THINKING

Harvard Business Review (Certification)

JANUARY 2011 BE – PROCESS ENGINEERING

NED University of Engineering & Technology, Karachi, Pakistan.

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