EMPLOYMENT HISTORY
AUG **** - PRESENT
Care Coordinator, Senture llc, London
Authoritatively managing care coordination at Senture llc since Aug 2023 Enthusiastically implementing patient-centered care plans Achieving significant improvements in patient satisfaction Utilizing visionary thinking to anticipate and address potential issues Making a measurable impact on patient health and wellbeing Boosted team efficiency by 30% through streamlined workflow optimizations. Foster team collaboration to enhance patient care outcomes. Implement innovative strategies to improve care delivery efficiency. Provide empathetic support, improving patient emotional comfort. Maintain meticulous records to ensure accuracy in patient care. MAR 2022 - SEP 2023
funding representative, JDP Capital Inc, Manhattan Spearheaded funding call operations at JDP Capital Inc Innovatively improved call strategies, enhancing efficiency Applied detail-focused approach to assess funding requirements Resolved complex funding issues, ensuring client satisfaction Boosted funding success rate by 15% through strategic initiatives Eager to learn and apply new skills, committed to achieving team goals. Managed rigorous documentation to support funding accuracy and compliance. Streamlined funding processes, reducing cycle time by 20%. Coordinated with cross-functional teams to align funding with strategic goals. AUG 2012 - MAY 2023
Dispatcher/ data clerk, JAM XPRESS LLC, Edinburg
Managed dispatch operations for JAM XPRESS LLC with precision and efficiency Maintained accurate data records to ensure smooth operations Utilized advanced dispatch software to coordinate deliveries Resolved scheduling conflicts swiftly, minimizing delays Eager to learn and excel, consistently punctual and dedicated to professional growth. Boosted delivery efficiency by optimizing route planning. Analyzed dispatch trends to predict and mitigate potential delays. AUG 2012 - MAY 2023
Invoice/billing, Ally’s Produce llc, Edinburg
Managed invoice and billing processes at Ally's Produce LLC Ensured accurate and timely billing
Handled customer queries with professionalism
Resolved invoice discrepancies efficiently
Implemented innovative billing solutions
Streamlined billing operations, enhancing efficiency and customer satisfaction. Introduced digital invoicing system, reducing errors and processing time. 15955 E Mile 19, Edinburg, 78541
************@***.***
MARGARITA JIMENEZ
CALL REPRESENTATIVE
45 years old
PROFESSIONAL SUMMARY
Call Representative with over 12 years of diverse experience in coordination, data management, and client services. Proven track record of enhancing operational efficiency and client satisfaction through innovative strategies and meticulous attention to detail. Adept at fostering team collaboration and driving significant improvements in service delivery.
Maintained high accuracy in invoice management, ensuring compliance. EDUCATION
AUG 1993 - MAY 1997
Edinburg High School, Edinburg
LANGUAGES
English Spanish
HOBBIES
Reading
Crocheting
Drawing