Customer Service Delivery Driver
Resume:
SARAH
MITCHELL
***********@*****.***
Philadelphia, PA 19151
Dynamic delivery driver with a proven track record at Sndm Transportation Company, excelling in customer service and time management. Recognized for optimizing routes to enhance delivery efficiency and consistently achieving on-time performance. Committed to safety and maintaining a clean driving record while fostering strong client relationships for repeat business.
PROFESSIONAL SUMMARY
SKILLS
• Positive attitude
• Customer service
• Valid Driver's license
• Teamwork and collaboration
• Time management
• Attention to detail
• Dependable and reliable
• Punctual and reliable
• Safe driving
• Time management skills
• Loading and unloading
• Clean driving record
• GPS and route planning
• Safe driving record
• Delivery scheduling
• Stocking and inventory
• Shipping and packaging
• Cargo handling
• Commercial driving
Doddins High School
Pennsylvania, PA • 06/2005
EDUCATION
Sndm Transportion Company - Delivery Driver
Penn, PA • 01/2021 - Current
WORK HISTORY
• Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes.
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Improved customer satisfaction by ensuring timely and accurate deliveries of products.
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Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
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Completed rush deliveries on tight timetables to satisfy customer needs.
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Operated vehicle safely in highly congested areas with no traffic violations.
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• Verified accuracy of all deliveries against order forms. Maintained strong relationships with clients through proactive communication and personalized service.
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• Expedited deliveries to meet customer deadlines and requirements. Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
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Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
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Inspected and maintained delivery vehicles regularly to keep in safe working order.
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Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
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Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
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Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
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Improved delivery accuracy by diligently checking orders before departure.
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Maintained clean and safe vehicle, contributing to positive image of company.
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Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
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• Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Fostered strong relationships with customers, leading to increased loyalty and repeat business.
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Successfully avoided time delivery delays by carefully planning best routes.
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Drove truck in urban and rural areas to expertly make high volume of deliveries.
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