Executive Assistant Administrative Support

Susan M. Donegan

Quincy, MA *****

617-***-**** *********@*******.***

SUMMARY

Executive Assistant with 15+ years of experience supporting C-level executives and senior leadership in healthcare, biotech, and pharmaceutical industries. Skilled in calendar and travel management, expense reporting, meeting coordination, and confidential correspondence. Proficient in Workday, Concur, MS Office Suite, SharePoint, and PeopleSoft. Recognized for adaptability, problem-solving, and maintaining professionalism in fast-paced, high-pressure environments.

SKILLS

Administrative support and time management

Experience in global travel logistics

Expense reporting proficiency

Meeting organization and management

Secure document handling

Database management expertise

Proficient in MS Office Suite

SharePoint collaboration tools

Executive support

Administrative support

Office management

Strong problem solver

PROFESSIONAL EXPERIENCE

EXECUTIVE ASSISTANT (CHIEF OF UROLOGY, CONTRACT) 01/2023 to 07/2024

Massachusetts General Brigham - Boston, MA

Managed complex calendars, coordinated meetings, and arranged domestic/international travel for department leadership.

Prepared and disseminated correspondence, reports, and meeting materials.

Processed expense reports and accounts payable with accuracy and efficiency.

ADMINISTRATIVE ASSISTANT II, CORPORATE STRATEGY (CONTRACT/HYBRID) 11/2022 to 12/2022

BeiGene Pharmaceuticals - Cambridge, MA

Supported corporate strategy team with calendar management, meeting coordination, and travel logistics.

Processed expense reports and accounts payable.

BIOANALYTICS OPERATIONS COORDINATOR (CONTRACT/REMOTE) 11/2021 to 01/2022

Sanofi - Waltham, MA

Oversaw compliance activities including logbook issuance, calibration scheduling, and vendor coordination.

Conducted BioA orientation and training; developed and updated SOPs and training documents.

Generated KPI reports and analyzed processes to recommend workflow improvements.

EXECUTIVE ASSISTANT (CONTRACT) 08/2019 to 01/2020

CarePort Health - Boston, MA

Reported to CEO and COO; managed scheduling, correspondence, and travel.

Coordinated meetings and prepared communications to healthcare partners.

Maintained office supplies and served as first point of contact for visitors.

EXECUTIVE ASSISTANT, CLINICAL LAB SPECIALTIES (CONTRACT) 12/2016 to 03/2017

Genzyme - Framingham, MA

Provided administrative support to VP and staff, handling sensitive and confidential material.

Prepared reports, correspondence, and departmental communications.

Coordinated calendars, meetings, and travel arrangements.

PROJECT COORDINATOR I, COMPLIANCE (CONTRACT) 11/2015 to 01/2016

Merck Pharmaceuticals - Lexington, MA

Managed executive calendars, correspondence, and meeting logistics.

Supported compliance team with document review and assay management.

ADMINISTRATIVE ASSISTANT, TECHNICAL OPERATIONS (CONTRACT) 07/2013 to 12/2014

Siemens Healthcare Diagnostics - Walpole, MA

Reviewed and updated company assays for FDA compliance.

Maintained SharePoint documentation and assisted technical operations staff.

ADMINISTRATIVE ASSISTANT, GASTROENTEROLOGY (CONTRACT) 07/2009 to 11/2010

Boston Medical Center - Boston, MA

Supported Section Chief and fellows with scheduling, travel, and seminar coordination.

Assisted with fellowship program administration and department website updates.

ADMINISTRATIVE COORDINATOR, RADIOLOGY 05/2008 to 06/2009

Beth Israel Deaconess Medical Center - Boston, MA

Coordinated fellowship candidate visits, meetings, and communications.

SENIOR ADMINISTRATIVE ASSISTANT, OFFICE OF THE CHAIRMAN 04/1996 to 05/2008

Beth Israel Deaconess Medical Center - Boston, MA

Provided long-term executive support to Chairman and Radiology leadership.

Managed correspondence, calendars, and departmental communications.

EDUCATION

Massachusetts Bay Community College - Wellesley, MA Associate of Science

Business Administration

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