Business Operations Project Management

Kathryne Hile

713-***-**** *********@*****.*** www.linkedin.com/in/kathryne-hile

Results-driven strategic business professional with 10+ years creating data-driven content acquisitions, account management, partnerships, renewals and leading cross-functional process improvements. Certified in both Lean Six Sigma Green Belt and Full-Stack Coding with extensive Salesforce experience, program management, project management, contracts, negotiations, and licensing.

Certifications

CIPP/Certified Information Privacy Professional in process, Q3 2025 Full Stack Coding 2021

Lean Six-Sigma Green Belt 2019

Experience

Abode Properties and Investments Remote

Director, Business Operations and Partnerships (Contract) August 2024 – Present

● Creating, negotiating and ensuring contractual agreements meet standard and are enforceable. Managing internal systems for legal document retention.

● Created data analytic models to back new acquisitions and content programming strategies.

● Onboarding manager and content development owner for portfolios.

● Develop managers on accounts, cultivating teams both domestically and globally.

● Strategy head for new acquisitions and property developments.

● Developing all business operations and communications throughout the business. Amazon Studios and Prime Video, MGM Los Angeles, CA Program Manager – Content Acquisition Oct. 2021 – August 2024

● Negotiated, managed and created contractual licensing agreements for world-wide deals totaling over $2B annually. Yielding over 1.7B customer hours and increasing customer retention by 13% by securing over 114 new agreements. Owned simultaneous projects with international impacts for B2B marketing for Lord of the Rings, Rings of Power, Good Omens, and Outer Range while managing their digital content and partner relations.

● Owned campaign strategy and management for the Lord of the Rings trilogy, ensuring the marketing was multi scoped for socials, online platforms and physical marketing forums. Developing the B2B for the series, negotiating the licenses, contractual agreements and the digital asset requirements. Managed the digital asset deliveries and quality checks for subtitles, HD, SD, audio files and agreed upon languages.

● Account lead for top tier partners and owned agency management with Sony, Warner Brothers, Disney and Hallmark while acquiring additional vendors with content and intellectual property opportunities. Content management of over 17MM tv episodes, 2MM movies and 50MM audio files.

● Procured and cultivated more than 40 new partners annually both domestically and globally for the business totaling over $1.3B net new revenue through international collaboration.

● Acquired a major licensing deal worth over $300MM including 2 of Nielsen’s top ten most watched, resulting in customers’ top 10 platform status for 3 tv shows in two major marketplaces, US and DE. Yielded 4 renewals and over double customer hours consumed returns. Content strategy and management for all acquired global titles in my portfolios.

● Project management in simultaneous sprints with internal tooling, Microsoft Office tooling and tech requirements to align with business needs, feature enhancements and new tools alongside software developers. Resulted in savings of over 75 hours a month and enabling larger deal transactions over 100,000 content rights. This created an annual savings of $40,500 for the business. Developed a companywide Excel macro for content delivery through Microsoft Excel and then integrating API.

● Project managed collaborative legal industry standard contractual terms for the negotiating process by optimizing and implementing contract sections; developing new industry standard boilerplate language. Resulted in reduction of process errors made by 28% and manual transcription needed by over 30%, saving a minimum of 5 hours per contract. Utilizing internal and Microsoft Office tooling, SharePoint, Excel and Word.

● Hired and trained over 50 internal Amazonians, 3 international vendors and 5 contractors. Senior mentor and lead development manager, in the top quarter of tenure at Amazon. Amazon Nashville, TN

Program Specialist, Team Manager and Data Analyst Jul. 2019 – Oct.2021

● Project Management of Ramp Down, international scope and impact, created and executed hiring and release for millions of seasonal workers by contractual terms. Created data analysis sets using across the business saving over 50 manual hours a month.

● Owned B2B marketing management for T1 recruitment and hiring alongside CRMS tooling. Managing digital content campaigns, as well as the sole Salesforce admin for line of business with cradle to grave project development, project management, execution and new tasks for Network wide impact leveraging Salesforce reporting and marketing. Led 3 major global business projects reducing manual time spent by 43% and saving over $500,000 annually.

● Project managed first AI integration into Amazon hiring systems resulting in dual reductions of time spent for the candidate and the corporate side. Utilizing Microsoft Excel and SharePoint for internal collaboration and finally an API integration into internal Amazon hiring systems. Elevated applicant experience and corporate reduction of processing time by 70 hours weekly. Enhanced application process by optimizing AI programming which caused substantial reduction in enterprise time spent and increased application engagement by 14%.

● Managed a team of over 15 internal Amazonians as well as 3 international vendors and 2 domestic vendors. The University of Oklahoma, Gene Rainbolt Graduate School of Business Oklahoma City, OK Associate Director, Admissions & Recruitment Jan. 2017 – Jun.2019

● Owned admissions and recruitment processes alongside campaign management and content strategy. Conducted presentations to prospective students as well as esteemed board members, faculty and alumni. Followed up on applicant status and financial assistance availabilities.

● Owned sponsorship procurement and cultivation simultaneously utilizing Microsoft Office programs and CRMS systems.

● Owned B2B marketing campaigns; including web advertising, promotional material design, and digital marketing. Created content campaigns for recruitment resulting in a 67% increase in applications.

● Analyzed data to inform future marketing initiatives and investments; reviewing contracts for partners and stockholders.

Education

University of Oklahoma Norman, OK

Political Science, Communication, and Constitutional Studies May 2014 Oklahoma City University School of Law Oklahoma City, OK May 2015

Summary

Negotiator for major licensing deals with Fortune 500 Partners, proactively connecting with internal teams to meet project deadlines and enterprise goals which resulted in increased subscriber consumption to over 1B hours watched with a year over year increase of 14%.

Owned multiple simultaneous projects with international impacts for B2B marketing for Lord of the Rings, Rings of Power, Good Omens, and Outer Range while managing their digital content and partner relations.

Successfully achieved $27.4MM of savings across large complex contracts for Amazon by optimizing and negotiating an airtight global fee reduction.

Strategically and periodically evaluate data, seeking amendments to support strategic enterprise initiatives which resulted in annual savings of over $30MM, increased viewership a minimum of a hundred average hours per customer annually, and increased efficiency of platform’s engagement by over 21%. Leveraging partner relationships to then reevaluate contract success and make amendments as needed. Owned content strategy and campaign management for all portfolio titles acquired.

Project managed a critical global initiative, working with more than ten internal stakeholders, merging close to a billion dollars’ worth of global contracts for internal processing systems saving over 140 hours of manual work per month across 4 teams.

Proficient in business operations software applications with Microsoft Suit proficiency in Excel, Word, SharePoint and Teams as well as Salesforce, Google Sheets, Tableau, Zendesk, Asana, Monday.com and Slack.

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